Re: 我的注册

by EA_QueenBee
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我的注册

★★★ Newbie

When I signed up for EA, I tied the wrong email address, which caused my account to fail to log in. I want to change my first visit email address or help me cut off the connection with Steam

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Re: 我的注册

Community Manager
Hey @qw7wi,

If you need a hand updating the email address on your EA account, then I recommend that you reach out to our live support team via the following link:

https://help.ea.com/en/help-home/

Note that before they can help they'll need to ask you some account related questions, so try to keep that information on hand. Standard smile

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Wees aardig voor elkaar | Be kind to each other

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Re: 我的注册

Community Manager
Hey @qw7wi,

If you need a hand updating the email address on your EA account, then I recommend that you reach out to our live support team via the following link:

https://help.ea.com/en/help-home/

Note that before they can help they'll need to ask you some account related questions, so try to keep that information on hand. Standard smile

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 2 of 4 (211 Views)

Re: 我的注册

★★★ Newbie
When I signed up for EA, I tied the wrong email address, which caused my account to fail to log in. I want to change my first visit email address or help me cut off the connection with Steam
I can't even log in to my ea account
Message 3 of 4 (203 Views)

Re: 我的注册

Community Manager
@qw7wi,

You don't need to log in to your EA account in order to reach out to live support. They can help update the email address on the account so you can log in again.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 4 of 4 (189 Views)