2014-03-11 09:33 AM - last edited on 2014-08-16 07:57 AM by XXXO77O4906
If you're able to join a match but are experiencing longer, or extended matchmaking times beforehand, you can try to improve your connectivity by changing the region you're playing in.
If your internet connection works but you can’t maintain a connection to the Titanfall servers, you may still be eligible for a refund via the Great Game Guarantee if you purchased your game from Origin.
If you still need assistance, please contact a Game Advisor. You need to log into the help page with your Origin account and then click on http://help.ea.com/en/contact-us/new/ - choose your game, platform, and topic to see the contact options. Please choose phone or chat as contact option.
Source: http://help.ea.com/en/article/titanfall-connectivity/