How do i appeal a FairFight Titanfall2 ban?

[Mr_NotSuspicious]

So just before Tf2 started suffering the DDoS onslaught, i got a "Kicked by FairFight" message at the end of a game and couldnt log back in to Tf2, i assumed it was a glitch but after it persisted the next day i realised it was probably a ban. During my time playing the game i'd been called a cheater on numerous occasions for what i pin down to spatial audio, hearing someone coming and thus preparing to shoot them was apparently cheating. But anyway shortly after that the DDoS'ing began and so i thought nothing of it anyway since basically noone could play the game. I gave Northstar a try when it became huge and was pleased to see my ban didnt apply there but i didnt have a whole lot of fun with all the modded modes and could never find just vanilla tf2 lobbies so i gave up on that too. Now to the present day, i heard that vanilla Tf2 is finally playable again so i reinstalled immediately to try and jump back in to one of my favourite games of all time, just to encounter the same "Kicked by FairFight" every time i try to load multiplayer. Is there some way i can try and appeal this? I thought about just buying it on steam but since its linked to an EA account and has to be launched through EA i suspect the results would be no different, and id rather not have a seperate EA account just for playing Titanfall, is there any way to solve this?

[EA_Illium · Accepted solution]

Hi @Mr_NotSuspicious, 

We are unable to assist with FairFight bans/kicks here on the Answers HQ forums. You will want to fill out this online forum to reach out to our TOS team for further assistance.  

If you have already reached out be sure to keep an eye on your EA account email for any communication. If you are looking for more info on Bans check out our help articles below. 

• What is FairFight? 
• How EA bans and suspensions work    
• Investigate your banned or suspended account   

Cheers!

[EA_Illium · Accepted solution]

Hi @Mr_NotSuspicious, 

We are unable to assist with FairFight bans/kicks here on the Answers HQ forums. You will want to fill out this online forum to reach out to our TOS team for further assistance.  

If you have already reached out be sure to keep an eye on your EA account email for any communication. If you are looking for more info on Bans check out our help articles below. 

• What is FairFight? 
• How EA bans and suspensions work    
• Investigate your banned or suspended account   

Cheers!

[Mr_NotSuspicious]

I'd found this article before making this post, the issue it that requires the ban to show up in your ban history, which mine does not. That page doesn't say how i can fill out that form without it being in my ban history, so im kind of stuck.

[EA_Illium]

Hi @Mr_NotSuspicious To confirm if you click the first link you should be taken to an EA help article with a link to start the online form. 

Spoiler

Once you click the link above the red arrow, select the option to "Email Us (in the red/orange box)"

Spoiler

That should show you the online form where you can provide your information, and send it to a support agent to review. 

Spoiler

Cheers!