Crashing titan brawl matchs and erroring to lobby

by PerformInBed2
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Accepted Solution

Crashing titan brawl matchs and erroring to lobby

★★★ Newbie

On xbox Titan brawl and other modes keep crashing/lagging. When matchmaking everyone keeps erroring to main screen

Message 1 of 6 (337 Views)

Accepted Solution

Re: Crashing titan brawl matchs and erroring to lobby

Community Manager

Hey @PerformInBed2 

 

When you have a moment can we try the following?

 

  1. Make sure you have the latest software update.
  2. Perform a power cycle.
  3. Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  4. Unplug any devices attached to the USB slot.
  5. Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
  6. Troubleshoot your connection to EA games
  7. Open you're Xbox NAT Type
  8. Clear the MAC Address.

Illium.png

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Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
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Message 4 of 6 (189 Views)

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Re: Crashing titan brawl matchs and erroring to lobby

Community Manager
Hi @PerformInBed2, To confirm are you on an Xbox one, or Xbox Series X|S?


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 6 (314 Views)

Re: Crashing titan brawl matchs and erroring to lobby

★★★ Newbie

Xbox series x

Message 3 of 6 (210 Views)

Re: Crashing titan brawl matchs and erroring to lobby

Community Manager

Hey @PerformInBed2 

 

When you have a moment can we try the following?

 

  1. Make sure you have the latest software update.
  2. Perform a power cycle.
  3. Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  4. Unplug any devices attached to the USB slot.
  5. Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
  6. Troubleshoot your connection to EA games
  7. Open you're Xbox NAT Type
  8. Clear the MAC Address.

Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 4 of 6 (190 Views)

Re: Crashing titan brawl matchs and erroring to lobby

★★★ Newbie

Yeah, I've tried all of that stuff. It's not just me or my console. A lot of people have been experiencing server issues for xbox for over a month now.

Message 5 of 6 (71 Views)

Re: Crashing titan brawl matchs and erroring to lobby

★★★ Newbie

@EA_Illium wrote:

Hey @PerformInBed2 

 

When you have a moment can we try the following?

 

  1. Make sure you have the latest software update.
  2. Perform a power cycle.
  3. Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  4. Unplug any devices attached to the USB slot.
  5. Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
  6. Troubleshoot your connection to EA games
  7. Open you're Xbox NAT Type
  8. Clear the MAC Address.


Yeah, I've tried all of that stuff. It's not just me or my console. A lot of people have been experiencing server issues for xbox for over a month now.

Message 6 of 6 (68 Views)