Can't open Titanfall 2 from steam

by REALDEMONBBRO
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Can't open Titanfall 2 from steam

★★★ Newbie

Can't open Titanfall 2 from steam: "An incompatible version of this game is installed on your device."

 

Message 1 of 6 (518 Views)

Accepted Solution

Re: Can't open Titanfall 2 from steam

Community Manager

Hey @Victoryforme22 

 

Thanks for confirming, Can you try to uninstall TF2 from your device with something like Revo uninstaller?

 

After try going through the following:

 

  1. If you have any files left in your document folder move them to your desktop. 
  2. Run the System File Checker tool, then Check for Windows and GPU updates
  3. Verify your PC date/time is correct for your region. 
  4. Reboot your machine
  5. Run Steam and the EA app as admin and attempt to install one more time.

Cheers!


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Message 6 of 6 (176 Views)

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Re: Can't open Titanfall 2 from steam

Community Manager

Hi @REALDEMONBBRO 

 

To confirm are you signed into the account that purchased it on Steam?, Or did you access it through another means like EA Play?


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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 6 (491 Views)

Re: Can't open Titanfall 2 from steam

★★★ Newbie

I have the Same problem And im signed in What do i do?

Message 3 of 6 (228 Views)

Re: Can't open Titanfall 2 from steam

Community Manager
Hi @Victoryforme22, To confirm are you playing via Steam or the EA app? Can you also verify (if your playing on Steam) that you are signed into both clients with the accounts that are linked to each other?


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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 4 of 6 (211 Views)

Re: Can't open Titanfall 2 from steam

★★★ Newbie

Im signed in and linked

Message 5 of 6 (206 Views)

Re: Can't open Titanfall 2 from steam

Community Manager

Hey @Victoryforme22 

 

Thanks for confirming, Can you try to uninstall TF2 from your device with something like Revo uninstaller?

 

After try going through the following:

 

  1. If you have any files left in your document folder move them to your desktop. 
  2. Run the System File Checker tool, then Check for Windows and GPU updates
  3. Verify your PC date/time is correct for your region. 
  4. Reboot your machine
  5. Run Steam and the EA app as admin and attempt to install one more time.

Cheers!


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 6 of 6 (177 Views)