0x887A0006 - DXGI_ERROR_Device_Hung

by sirtenko
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Original Post

Re: 0x887A0006 - DXGI_ERROR_Device_Hung

★★★ Novice

I have this problem too... what is wrong?

Message 11 of 74 (9,862 Views)
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Re: 0x887A0006 - DXGI_ERROR_Device_Hung

★ Guide

Same Problem here, but the game won't even start.

Using GeForce Experience, I turned everything up to max and the game just hangs up without any message or warning, on lowest settings it shows this error.

Message 12 of 74 (9,855 Views)
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Re: 0x887A0006 - DXGI_ERROR_Device_Hung

★ Novice

What fixes it for me appears to be having AA at 4x or higher.

Message 13 of 74 (9,833 Views)
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Re: 0x887A0006 - DXGI_ERROR_Device_Hung

Community Manager

@ollyrooo

 

Thanks for posting.

 

@sirtenko@cheaterll@Noxne55@revthejedi

 

Can you guys let us know if setting AA to 4x prevents the error please?

barry.png
Message 14 of 74 (9,812 Views)
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Re: 0x887A0006 - DXGI_ERROR_Device_Hung

★ Guide

@EA_Barry

I can not even start the game, and in GeForce Experience I can only switch between None and TSAA.

I played around with the config file (found under "Documents\Respawn\Titanfall2\local\videoconfig.txt") and tried every value for setting.mat_antialias_mode from 0 (off) to 12 (TSAA) but the game still freezes instantly. The error popup only appears when AA is off (value 0), everything else the game just freezes without any popups.

Message 15 of 74 (9,805 Views)
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Re: 0x887A0006 - DXGI_ERROR_Device_Hung

★★★ Novice
I think I fixed it. I upgraded my driver, worked for me!
Message 16 of 74 (9,801 Views)

Re: 0x887A0006 - DXGI_ERROR_Device_Hung

Community Manager

@cheaterll

 

Can you post your Dxdiag report so we can take a look please?

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

barry.png
Message 17 of 74 (9,801 Views)
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Re: 0x887A0006 - DXGI_ERROR_Device_Hung

[ Edited ]
★ Guide

Here it is @EA_Barry

Edit: Already ran SFC, no results.

Message 18 of 74 (9,798 Views)
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Re: 0x887A0006 - DXGI_ERROR_Device_Hung

[ Edited ]
Community Manager

@cheaterll

 

Thanks for that. Okay so:

 

  • Check that you game is up to date via the settings button, Update Game.
  • Perform a clean boot: http://support.microsoft.com/kb/929135
  • Run your video driver setup, choose custom/advanced install then clean install and deselect optional items (GeForce Experience, Audio and 3D components)
  • Disconnect second monitor from PC
  • Run System File Checker to be sure your Windows files are not corrupted (done)

Let us know your results here please.

 

Your setup is sweet BTW Standard smile

barry.png
Message 19 of 74 (9,793 Views)
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Re: 0x887A0006 - DXGI_ERROR_Device_Hung

★ Novice

Hi, having some crashing issues D:

 

Went through single player, no issues.

 

Multiplayer though, I'm having crashes - typically Device Hung, but have just had one where there screen froze, and gunfire was repeating on what I assumed to be a loop, and when I pressed esc, it went to desktop. 

 

Have checked that the game is up to date, performed a clean boot and done system file checker

 

 

Message 20 of 74 (9,726 Views)
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