locked multiplayer

[slipstream111]

Product: Titanfall 2
Platform:Microsoft XBOX One
Summarize your bug “ This profile is not permitted to play online” This message pops up everything I try and play multiplayer on titan fall 2. But all my other multiplayer games are working just fine. I’ve been having this problem for a week please help
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Have no idea
What happens when the bug occurs? Can’t play online
What do you expect to see? Not a lock on multiplayer

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Please fix immediately 

[EA_Ataashi]

Hey @slipstream111

Could you check your Xbox account privacy settings? Sometimes you might need to reset them by changing settings to children and then back to adult ones.

/Ataashi

[slipstream111]

My Xbox live membership expired...I had to renew the membership and it worked fine