Titanfall 2 wont open after parents confirm able to play.

[0_Tenebris_0]

I go to play Titanfall 2 today, and for some reason it comes up with the screen that the parents need to give permission. They don’t have restrictions but the family share feature has been giving problems in many ways. Anyways, once they put in the password, the screen then goes to the loading circle and will not change from there. I cannot play the game because of this no matter what I do. Is there a solution to this problem?

[EA_David · Accepted solution]

@0_Tenebris_0 What system is this on? I'm guessing the game isn't owned on your account, can you try logging into the game on the account which owns the game? Hopefully this will refresh your share permissions and get things back and running again. 

[EA_Atic]

Hey @0_Tenebris_0, is it the game that get stuck loading or is windows? 

/Atic 

[0_Tenebris_0]

It is the window directly following the password for the parents. The game would open, then close, go to the password screen and once given the password, never open the game.

[EA_David · Accepted solution]

@0_Tenebris_0 What system is this on? I'm guessing the game isn't owned on your account, can you try logging into the game on the account which owns the game? Hopefully this will refresh your share permissions and get things back and running again. 

[0_Tenebris_0]

This is on Xbox One, I was the first to play it on the xbox on my account but I’ll try using the first account and then use mine.

[0_Tenebris_0]

That seems to have worked! The game is now working! Thanks a lot! :D

[EA_David]

Good stuff, thanks for the update!

Enjoy the game.