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Re: Titanfall 2 wont open after parents confirm able to play.

by EA_David
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Accepted Solution

Titanfall 2 wont open after parents confirm able to play.

★★★★ Novice

I go to play Titanfall 2 today, and for some reason it comes up with the screen that the parents need to give permission. They don’t have restrictions but the family share feature has been giving problems in many ways. Anyways, once they put in the password, the screen then goes to the loading circle and will not change from there. I cannot play the game because of this no matter what I do. Is there a solution to this problem?

Message 1 of 7 (356 Views)

Accepted Solution

Re: Titanfall 2 wont open after parents confirm able to play.

Community Manager

@0_Tenebris_0 What system is this on? I'm guessing the game isn't owned on your account, can you try logging into the game on the account which owns the game? Hopefully this will refresh your share permissions and get things back and running again. 

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Message 4 of 7 (310 Views)

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Re: Titanfall 2 wont open after parents confirm able to play.

Community Manager

Hey @0_Tenebris_0, is it the game that get stuck loading or is windows? 

 

/Atic 

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Message 2 of 7 (329 Views)

Re: Titanfall 2 wont open after parents confirm able to play.

★★★★ Novice

It is the window directly following the password for the parents. The game would open, then close, go to the password screen and once given the password, never open the game.

Message 3 of 7 (323 Views)

Re: Titanfall 2 wont open after parents confirm able to play.

Community Manager

@0_Tenebris_0 What system is this on? I'm guessing the game isn't owned on your account, can you try logging into the game on the account which owns the game? Hopefully this will refresh your share permissions and get things back and running again. 

Message 4 of 7 (311 Views)

Re: Titanfall 2 wont open after parents confirm able to play.

★★★★ Novice

This is on Xbox One, I was the first to play it on the xbox on my account but I’ll try using the first account and then use mine.

Message 5 of 7 (304 Views)

Re: Titanfall 2 wont open after parents confirm able to play.

★★★★ Novice

That seems to have worked! The game is now working! Thanks a lot! :D

Message 6 of 7 (300 Views)
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Re: Titanfall 2 wont open after parents confirm able to play.

Community Manager

Good stuff, thanks for the update!

Enjoy the game.

Message 7 of 7 (295 Views)

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