Titanfall 2 won't launch

by ImagineBagginz
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Titanfall 2 won't launch

★★ Novice

So, every time I launch Titanfall 2 (on PC), it seems to launch normally until the Respawn logo pops up. The logo appears, but the background texture won't load, so the background stays black as the game crashes with an error stating something like "Create2DTexture" failed to create texture "ShadowDepthArray" with AGS return code 0x... etc. It has been doing this since early November and I'm getting rather frustrated since driver and game updates aren't fixing it.

 

What the heck can I do?

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Accepted Solution

Re: Titanfall 2 won't launch

★★ Novice

I was able to fix the issue. I went into the application settings document and disabled shadows by changing the 1 to a 0 and am now able to play. Any time I re-enable shadows in-game, the game automatically crashes. Sun shadows remains on without a problem, but as for the other shadows, there is some sort of bug. Thanks for your help, and I would appreciate it if you could pass this on to the team for fixing! My specs for reference are 6th gen i5, 8gb RAM, AMD Radeon RX 480 (by XFX, black edition).

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Re: Titanfall 2 won't launch

★★★★★ Expert

Hi @ImagineBagginz

 

 

Make sure all your windows updates are up to date and you have the latest graphics drivers for your card http://help.ea.com/en/article/finding-devices-and-updating-drivers/

 

Clear Origin cache and for this you get a perfectly detailed post from @EA_Nils >>http://answers.ea.com/t5/Origin/my-origin-will-not-update-my-sims-4/m-p/4721983#M163410

 

Now perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

 

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

 

Go in Origin / My Games tab ,right click on game icon select Repair and now check if your issue persist.

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Message 2 of 7 (995 Views)

Re: Titanfall 2 won't launch

★★ Novice

I completed all of the steps. All of my Windows files, gpu driver files, and game files are up to date, I performed a clean boot, cleared the Origin cache, and I still got the same error. Is it worth noting that the error window says that it is an "engine error"?

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Re: Titanfall 2 won't launch

★★★★★ Expert

Ok @ImagineBagginz

 

Make sure you don't have nothing overclocked at the moment in your machine.

 

Now check to see if direct x is up to date.

 

Go in Origin / My Games tab ,right click on game icon select Repair.

 

NOTE if your issue persist go in Game Options / Video settings /  and changed it to Windowed mode.

 

 

 

 

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Message 4 of 7 (968 Views)

Re: Titanfall 2 won't launch

★★ Novice

I was able to fix the issue. I went into the application settings document and disabled shadows by changing the 1 to a 0 and am now able to play. Any time I re-enable shadows in-game, the game automatically crashes. Sun shadows remains on without a problem, but as for the other shadows, there is some sort of bug. Thanks for your help, and I would appreciate it if you could pass this on to the team for fixing! My specs for reference are 6th gen i5, 8gb RAM, AMD Radeon RX 480 (by XFX, black edition).

Message 5 of 7 (1,085 Views)

Re: Titanfall 2 won't launch

Community Manager (retired)

Thank you @ImagineBagginz for sharing your solution with us here. I will forward your post to the developers to take a closer look at those shadow settings. 

And thanks @yahel_1 for all the assistance.

 

Cheers,

Archi

Archi.png
Message 6 of 7 (924 Views)

Re: Titanfall 2 won't launch

★★★★★ Expert

We're welcomeStandard smile @EA_Archi , @ImagineBagginz Fingers crossed

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