Multiplayer Locked

[TwoFawn12284301]

I'm just trying to play Titanfall 2 but it just says "This profile is not permitted to play online".

[MichaelDK · Accepted solution]

Please contact an, EA Advisor, as they can check what is going on with your account,
Unfortunately we won't be able to help with, account issues from Answers HQ.

Contact support, for account problems.
https://help.ea.com/en/

or if you are on Twitter.
https://twitter.com/EAHelp.

or if you are on Facebook.
https://www.facebook.com/EAHelpHub

[SSTNamless1]

I love the Titanfall 2 campaign and have played it twice but I cannot get on to multiplayer.  It says that my profile is not permitted to play online.

I have an Xbox One and have looked through the forum posts and tried the following:

Turning Xbox on and off in the wall socket

Setting DNS to 8:8:8:8 and 8:8:4:4

Turning off multiplayer access then allowing it again then restarting

Testing my network connection (and every other connection on that page)

I cannot get the multiplayer to work and it seems like it is a very common problem.

Does anyone have any other solutions please?

Thanks

Kathy

[MichaelDK · Accepted solution]

Please contact an, EA Advisor, as they can check what is going on with your account,
Unfortunately we won't be able to help with, account issues from Answers HQ.

Contact support, for account problems.
https://help.ea.com/en/

or if you are on Twitter.
https://twitter.com/EAHelp.

or if you are on Facebook.
https://www.facebook.com/EAHelpHub