October 2016
When I try and run the game, it quits to the desktop almost immediately with a "Couldn't Initialize Sound" error:
Couldn't Initialize Sound.
Please make sure you have a sound playback device that is enabled and properly configured.
Failed in: MilesDriverCreate
Miles output follows:
Audio Hardware Error: Failed to initialize IAudioClient (shared, event mode, float, chans=2, rate=96000, HR=AUDCLNT_E_DEVICE_IN_USE)
Failed to initialized WASAPI audio hardware, trying XAudio.
Couldn't create XAudio2 master voice.
This is only a problem when using my primary audio device (Focusrite Scarlet 2i2). If I switch to onboard sound, things work fine. Unfortunately, this isn't ideal with my setup. I play a lot of games and have had no problems in the past. Specs as follows:
i7 6700k
2 x Nvidia GTX 1080
16gb DDR4
Focusrite Scarlet 2i2
DXDiag attached.
Solved! Go to Solution.
November 2016
Hey I have had the same issue with the same sound card and I found a workaround.
1) From the desktop right-click on the speaker icon in the bottom right and click on playback devices.
2) Right-click on the Line Out scarlett 2i2 device and click properties.
3) under the advanced tab drop the frequency setting to 2 channel, 16 bit 44100Hz and click apply.
Now the game should launch fine. It doesn't seem to like that being set above 44100Hz.
October 2016
Thank you @thesonglessbird for reporting this and posting about your workaround. I will forward your report to the developers for them to take a closer look.
Cheers,
Archi
November 2016
Hey I have had the same issue with the same sound card and I found a workaround.
1) From the desktop right-click on the speaker icon in the bottom right and click on playback devices.
2) Right-click on the Line Out scarlett 2i2 device and click properties.
3) under the advanced tab drop the frequency setting to 2 channel, 16 bit 44100Hz and click apply.
Now the game should launch fine. It doesn't seem to like that being set above 44100Hz.
November 2016
@Lt-Dimension Wonderful, well found. I'll mark this as a solution to draw attention to it.
Cheers.
December 2016
I've got the same issue only my error is different then listed above.
It says:
Couldn't initialize sound.
Please make sure you have a sound playback device that is enabled and properly configured.
Failed in: MilesBankGetStatus
Miles output follows:
Streaming source r2\sound\general_stream,.mstr is not a Miles Stream
I've tried the above solution, but this does not work for me.
Any ideas?
June 2017 - last edited June 2017
I spoke with a representative about the problem (MilesBankGetStatus) above I was having, this fixed it for me.
ORIGIN Clear Cache -
1. Please click on the Origin menu on the top left of Origin window and select Exit option.
2. Please hold down the Windows Key and press R. (This will open the Run dialogue.)
3. Type %ProgramData% and press enter to open ProgramData folder.
4. Delete Origin folder from this ProgramData folder.
Cheers to anyone's game this fixes.
December 2017
@EA_Davidi've got the same problem, but the only difference is that it shows HR=AUDCLNT_E_ENDPOINT_CREATE_FAILED. I tried using the same solution as provided by @Lt-Dimension, but it didn't work. SO what am I supposed to do? P.S. It used to run perfectly in the beginning, i even completed missions beyond effect and cause, but then I paused the game, put the pc on stand by, and the next time I open up, the game has frozen. I ended the task, opened it up again, and this message is what I get. Plz help me out. AS far as PC's concerned, am sure it won't be a problem, cause its a predator helios 300 gaming laptop...my point being, problem's not with the hardware.
June 2018
October 2018
My computer dosent have sound and now i literly can't playd the game. Anybody have any ideas for a fixa?
October 2018