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Re: Game CRASHING on graphic options or in game

by EA_Barry
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Game CRASHING on graphic options or in game

★★★★ Novice

Hi,
today i download Titanfall 2 from Origin Access, and when i want change graphic options game crash. I say OK, i want play, i play campaign, and this same crash. In multiplayer this same.
This crash is freeze and, if i want go to desktop i must go to Task Manager to kill process.

My spec:
GTX 1060 6GB
I5-8400
8GB RAM 2666MHz
SSD 240GB
HDD 1TB ( game is here)
PSU 550W Gold

Please fast answer ! 

Message 1 of 8 (399 Views)

Accepted Solution
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Re: Game CRASHING on graphic options or in game

Community Manager

@Ludius100

 

Thanks for adding that. It looks like the nvidia driver installer had an issue during setup.

 

Can you re-download and run the setup again and this time choose custom/advanced setup and then deselect the optional 3D and GeForce Experience components. Then tick the box for 'Clean Install' and complete the process. Reboot and retry when that is done and try playing again.

 

https://www.nvidia.com/Download/driverResults.aspx/140341/en-us

 

Let us know how this goes, thanks.

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Message 8 of 8 (311 Views)

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Re: Game CRASHING on graphic options or in game

Community Manager

@Ludius100

 

The following link has the steps to help ensure your GPU is actually used when you play, please let us know if they help you here, thanks.

 

https://answers.ea.com/t5/Technical-Issues/TitanFall-2-Poor-Performance-Low-FPS-GTX-1070-Laptop/m-p/...

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Message 2 of 8 (368 Views)

Re: Game CRASHING on graphic options or in game

★★★★ Novice

So, yesterday i unistall and install driver for my GTX1060, and game run good, but today doesn't work again

 

Instructions from this topic not help me. I have a PC, not a laptop.

Still game doesn't work Frown

Freeze at I change video options or play match in multiplayer or play a campaign ( 10-20sec after i have a control)

Message 3 of 8 (358 Views)

Re: Game CRASHING on graphic options or in game

Community Manager

@Ludius100

 

If your CPU, GPU or RAM is overclocked, factory or otherwise, please try running those components at stock clock speeds and post your results, thanks.

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Message 4 of 8 (345 Views)

Re: Game CRASHING on graphic options or in game

★★★★ Novice

My CPU,GPU and RAM has stock speed Standard smile

Message 5 of 8 (340 Views)

Re: Game CRASHING on graphic options or in game

Community Manager

@Ludius100

 

Please post your Dxdiag report here so we can take a look, thanks.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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Message 6 of 8 (333 Views)

Re: Game CRASHING on graphic options or in game

★★★★ Novice

I send dxdiag.

Message 7 of 8 (324 Views)
Highlighted

Re: Game CRASHING on graphic options or in game

Community Manager

@Ludius100

 

Thanks for adding that. It looks like the nvidia driver installer had an issue during setup.

 

Can you re-download and run the setup again and this time choose custom/advanced setup and then deselect the optional 3D and GeForce Experience components. Then tick the box for 'Clean Install' and complete the process. Reboot and retry when that is done and try playing again.

 

https://www.nvidia.com/Download/driverResults.aspx/140341/en-us

 

Let us know how this goes, thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 8 of 8 (312 Views)

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