Connection to server timed out

by Monad87
Reply

Original Post

Connection to server timed out

★★★★ Novice

So while in multiplayer menu or in a match after about 4-5min i get an Error "Connection to server timed out" and get dropped. I bought the game through Steam (this bit is important). Next to me is my husband that has his own PC, that is connected to the same router, who bought the game few years ago on Origin, he has NO ISSUES. 
I log in on HIS PC, using my credentials...and i get the same error.

So to summ up:
my PC, my Steam = Error,
husbands PC, my Steam = Error,
husbands PC, husbands Origin ≠ Error.

I've contacted EA help, went through forums and YT and did the following:

-checked min. requirements on PC

-updated windows

-added exception to antivirus

-reinstalled the game

-disabled origin overlay

-increased priority in task manager

-checked and reset router, switched LAN ports

-uotrace scanned (2 times) and sent results

-cleared titanfall2 cache and deleted temp files

-flushed dns

-port forwarding

-updated GPU drivers

-ran Origin as administrator

-disabled startup programs on task manager

-UNINSTALL THE ORIGIN CLIENT THE HARD WAY (registry)

-contacted steam support which forwarded me to EA support
-contacted my ISP

-Played Apex legends via Origin (not via Steam) without any issues

Everything points to my account, (not hardware/software) and that can not be fixed on my side ! 

 

Message 1 of 4 (771 Views)

Re: Connection to server timed out

★★★★ Novice

Here are TWO DxDiags, one is mine and the other is my husbands and UOTrace results (which are same for both PC-s, since they are on the same router). Again i give two DxDiags because i think this is important since, husband has NO issues while playing on his Origin, unless i login with my account.

Message 2 of 4 (763 Views)

Re: Connection to server timed out

[ Edited ]
EA DICE Team

Hey there, @Monad87  Thanks for all the information! 

 

Do you have a 4g device (like a phone) at home to try to use as a network device, connect to the game and play a match and see if that changes anything for you.. 

 

What Data center are you using and have you tried a different one? 

 

/Atic

Message 3 of 4 (648 Views)

Re: Connection to server timed out

★ Apprentice

@EA_Atic Hi, do you think you could help me, I have similar and I tried hot spotting with my phones 4g and nothing works

 

https://answers.ea.com/t5/Titanfall-2/TF2-Steam-PC-connection-to-server-has-timed-out/td-p/10687233

 

any help would be appreciated 

Message 4 of 4 (501 Views)