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0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

by shamster21Boss
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0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

★★★★ Novice

Product: Titanfall 2
Platform:PC
Summarize your bug 0x887A0006 - DXGI_ERROR_Device_Hung this shows up when I play titanfall 2 game stops cant play anything sometimes just says titanfall 2( not responding) in corner of screen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? play titanfall 2
What happens when the bug occurs? freezes screen
What do you expect to see? to play game

my dxdiag

 

Message 1 of 9 (3,041 Views)

Accepted Solution

Re: 0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

[ Edited ]
Community Manager

It doesn't work that way, there's far more to graphics performance than memory usage.. In this case, unfortunately your system is below the minimum requirements

 

 

I'm not familiar with the intel chipset's usage of regular RAM as pseudo-VRAM, but this wouldn't be a viable solution for many modern games. 

 

I don't have the expertise to explain specifics, but I did find that tvtropes (yes the pop-culture wiki) has a solid overview of computer and gaming tech. It's not perfectly comprehensive or anything, but it gives some brief explanations on how this stuff works. There is of course much more advanced stuff out there, but I hope you'll find this useful, or at least interesting. 

 

http://tvtropes.org/pmwiki/pmwiki.php/UsefulNotes/VideoRAM

http://tvtropes.org/pmwiki/pmwiki.php/UsefulNotes/GraphicsProcessingUnit

 

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Message 4 of 9 (3,371 Views)

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Re: 0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

Community Manager

@shamster21Boss Hi, that system doesn't have a discrete graphics card, which means it's below the marked minimum specs. 

 

https://www.titanfall.com/en_us/news/pc-specs/

 

I can't promise that it'll help, but I do notice that your graphics chipset drivers are a bit out of date. Perhaps updating these will help.

 

Minimum

OS - Win 7/8/8.1/10 64bit
CPU - Intel Core i3-3600t or equivalent
RAM - 8GB
HDD Free Space - 45GB
GPU - NVIDIA Geforce GTX 660 2GB, AMD Radeon HD 7850 2GB
DirectX - 11
Internet Connection - 512Kbps or faster

 

https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

Message 2 of 9 (2,999 Views)

Re: 0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

★★★★ Novice

I tried updating my graphics but it says I have the latest one

Tried twice with diffrent applications

Also I tried the can I RUN system requirement lab test

And it just says that I have not 

Got enough dedicated memory

But I've found out that intel graphics cards use ram and take memory from the ram as much as they need for an application or game

So I a  not sure this really is the problem  

Message 3 of 9 (2,991 Views)

Re: 0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

[ Edited ]
Community Manager

It doesn't work that way, there's far more to graphics performance than memory usage.. In this case, unfortunately your system is below the minimum requirements

 

 

I'm not familiar with the intel chipset's usage of regular RAM as pseudo-VRAM, but this wouldn't be a viable solution for many modern games. 

 

I don't have the expertise to explain specifics, but I did find that tvtropes (yes the pop-culture wiki) has a solid overview of computer and gaming tech. It's not perfectly comprehensive or anything, but it gives some brief explanations on how this stuff works. There is of course much more advanced stuff out there, but I hope you'll find this useful, or at least interesting. 

 

http://tvtropes.org/pmwiki/pmwiki.php/UsefulNotes/VideoRAM

http://tvtropes.org/pmwiki/pmwiki.php/UsefulNotes/GraphicsProcessingUnit

 

Message 4 of 9 (3,372 Views)

Re: 0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

★★★★ Novice

I understand thanks for trying to help

I basically have potato

although I can run overwatch fine

 

I need assistance on something else that

is in technical issues please help with that

thnks

Message 5 of 9 (2,973 Views)

Re: 0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

★★★★ Novice

EA_DAVID ILL ACCEPT AS A SOLUTOIN

AFTER YOU REPLY AGAIN

Message 6 of 9 (2,971 Views)

Re: 0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

★★★★ Novice

do you know what tsaa is because I want to use adaptive resolution but is it says tsaa must be enabled

do you know how to enable it

I have cmaa and msaa but not tsaa

found them both in intel control panel

please reply

Message 7 of 9 (2,963 Views)

Re: 0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

[ Edited ]
Community Manager

Hey, this is addressed in some earlier patchnotes:

"Adaptive resolution scaling (requires TSAA enabled) - This feature allows the game to downscale the rendered image to help maintain a consistent framerate. This will be especially helpful for our users running lower spec video cards, allowing them to maintain 60fps more often, as well as those of you running 4K monitors with more midrange GPUs. Adaptive Resolution uses TSAA's resolve step to output to screen, thus the feature is only enabled when TSAA is enabled."

 

Source: https://forums.titanfall.com/en-us/discussion/5763/titanfall-2-pc-patch-notes-11-1

 

If you're interested in finding out more, you might want to take a look at this vide.  

 

https://www.youtube.com/watch?v=NDo5TKr6pyc

 

When he gets to Temporal AA (about the 3:20 mark) he does point out that this form of AA is only available on certain GPUs (kepler architecture or later). 

If you have a discrete GPU that shouldn't be a problem nowadays, but I suspect that the intel chipset lacks the tech needed to implement this form of AA

 

Message 8 of 9 (2,943 Views)

Re: 0x887A0006 - DXGI_ERROR_Device_Hung error cant play game please help

★★★★ Newbie
Can u do the same thing for xbox ??
Message 9 of 9 (1,664 Views)

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