The yard player not moving

[ekma7]

In the yard on Xbox one x not the next gen but i can pick plays but my player just sits there he doesn’t move at all or I can’t switch players

[EA_Blueberry · Accepted solution]

@ekma7 

Does a power cycle fix this for you and is anything plugged into your USB slots?

How to power cycle your Xbox console:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button  on your console to turn on the Xbox One.

[EA_Blueberry · Accepted solution]

@ekma7 

Does a power cycle fix this for you and is anything plugged into your USB slots?

How to power cycle your Xbox console:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button  on your console to turn on the Xbox One.