December 2020
Got it, thanks. When you've got the chance can you try rebuilding the database on your PS4 to see if that helps at all? First start up your PS4 in Safe Mode. Once the Safe Mode menu comes up select the Rebuild Database option.
Let me know if you're still running into this same issues once you've had the chance to give that a shot. Thanks again.
/Kent
December 2020
It's December, how is this still not fixed. I've messaged EA support on twitter and they acted like they didnt know what i was talking about. You've had the same glitch since the game came out, fix it.
January 2021
Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4 Slim
What is your gamertag/PSN ID? LTK-HUNCHO
Date/time issue occurred 12/13/2021
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Skill Trainer
Summarize your bug when trying to play yard with friends the game will not load us in , it will only take me or one of my friends while the rest of us are stuck at a black screen . No update has fixed this problem.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Go into the game and proceed to play yard with friends
What happens when the bug occurs? Theres just a black screen and the application has to be restarted .
What do you expect to see? I expect to see this problem fixed
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Im pretty sure it's happening to lots of people across the world because it happens to me and all my friends .
January 2021
Hey, @ohmangoddamnnnnn
Can you and all your friends try a power cycle with the console and network to see if it fixes it for all of you?
Reboot the power to the modem/router
How to power cycle your PS4 console
January 2021
@EA_Blueberry wrote:
Hey, @ohmangoddamnnnnn
Can you and all your friends try a power cycle with the console and network to see if it fixes it for all of you?
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your PS4 console
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
Hey, everyone.
If power cycling your console or right-clicking on the game in Origin and selecting REPAIR doesn't fix this for you, please provide me the following info below so we can pass your details along to the Madden QA team: