The Yard Crashing and Freezing on PC

[P00Machine]

Product: Madden NFL 21
Platform:Steam-PC
Which console generation do you have?
What is your gamertag/PSN ID? P00Machine
Date/time issue occurred 8/31/2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug Keeps crashing after completing challenges IN THE YARD so it doesn't count them, and also all the players will just run off the field and wait on the sidelines and the game and clock just stops but the music keeps going.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Fixing the game
What happens when the bug occurs? Game shuts down or i have to shut it down
What do you expect to see? a fix
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? Ryzen 5
Enter RAM memory size in GB 16GB

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hbyu

[P00Machine · Accepted solution]

I bought the game through steam if I launch the game through origin without steam the problem goes away

[EA_Kent]

Hey @P00Machine, 

Thanks for the report on this. We've sent up the reports we've been getting on the crashes and freezing issues on PC to the Madden team for a look. In the meantime we've seen some workarounds that may help while it's under investigation: 

https://answers.ea.com/t5/Technical-Issues/Madden-NFL-21-PC-Crashing-Freezing/m-p/9429396/highlight/...

Thanks for bearing with us on this. 

/Kent

[P00Machine · Accepted solution]

I bought the game through steam if I launch the game through origin without steam the problem goes away

[EA_Kent]

@P00Machine 

Interesting, thanks for the update. That's good info to keep in mind. I can pass this along to the team as well. 

/Kent