My game crashs everytime i try to play with friends

[eLeBoBraed1127]

Everytime I try and play yard vs CPU with my friends it always says unknown error. Everytime

[EA_Blueberry · Accepted solution]

@RAZORMADS 

Do these steps help fix it for you?

Reboot the power to the modem/router

1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

How to power cycle your Xbox console:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button  on your console to turn on the Xbox One.

[EA_Blueberry]

@eLeBoBraed1127 Which platform do you play on and can you give us more details on when you're exactly getting the unknown error?

[RAZORMADS]

@EA_Blueberry I’m having the same issue I’m on Xbox 1 and everytime I join a game it says attention game failed

[EA_Blueberry · Accepted solution]

@RAZORMADS 

Do these steps help fix it for you?

Reboot the power to the modem/router

1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

How to power cycle your Xbox console:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button  on your console to turn on the Xbox One.