Ever since buying a new mac sims 3 hasn't been working, and a notification pops up that says "unknown error occurred". I fixed an earlier issue where the game was stuck in the "finalizing" stage on origin, but still haven't found an answer online for this issue.
@empmatrix14 The unknown error message has several causes, depending on the specs of your mac and the packs you have installed. I can walk you through the fixes (and skip the unnecessary steps). Just list the packs you've installed, as well as the specs of your mac. Here's how to find that information:
Please also let me know if you've already uninstalled. It's not a problem if you have, it just means one extra step is necessary.
a month ago
@empmatrix14 I've moved your post to the Sims/Mac section. Please let me know if you're still stuck with the unknown error; it's usually fixable with a bit of patience.