sims 4 strange error message

[aazreiff]

Everytime I attempt to open Sims 4 it always gives me an error message of "The application was unable to start correctly (0xc000009a)." Help?

[puzzlezaddict]

@aazreiff  Are you on a mac or PC?  The only mentions of this issue I could find were for Windows installs.  If you're on a mac, please post your specs according to the instructions in this link:

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

If you're on a PC, it would be helpful for you to run a dxdiag, and your thread will be moved to the PC section for specific Windows-related help.

https://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-PC-Only/m-p/1049584/thread-id/47181