sims 4 is crashing my Macbook

by LaurieGinnie
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sims 4 is crashing my Macbook

★★★ Newbie

I failed to play The Sims 4 after I download Island Living. Every time right after I entered my household, the game crash and then freezes my computer, which makes me force shutdown my computer several times (I can't even quit the game). I do not use any custom content and mods and I can't figure out the reason for it. Please help me to find out the reason.

 

P.S. Not really sure Island Living is the cause of this problem. 

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Re: sims 4 is crashing my Macbook

@LaurieGinnie 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
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