Re: "The Sims 4 cannot open because of a problem" after update

by bubiistcool
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Original Post

Sims 4 Update and Crash

[ Edited ]
★★★ Newbie

I am able to log into Origin but since a couple of days when I installed a new free update, every time I click on the play button I get an error message. I tried re-installing Origin and that didn't help. I have the older version of it and my Mac is getting old but the game has worked with all the extras so far. What can I do? I want to play my game! The attached is a screenshot of the error message that I got. Thanks! 

Message 11 of 15 (913 Views)

Re: Sims 4 Update and Crash

@osipkaaaaa

I've moved your post to this thread. It is a known issue with Lion.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 12 of 15 (901 Views)

Re: Sims 4 Update and Crash

[ Edited ]

@onawalknow @osipkaaaaa @bubiistcool 

 

A patch has just been released, 1.51.77.1220, to fix this issue. Please update your games Standard smile

 

  • Fixed an issue where Mac players on certain older versions of OS X were unable to launch the game. As a result, we rolled back a fix that was done for Mac players on 64-bit systems that eliminated a false error message which said, “The Sims 4 is not optimized for your Mac and needs to be updated.”

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 13 of 15 (4,409 Views)

Re: "The Sims 4 cannot open because of a problem" after update

★★★ Newbie

It works again with the new patch from today. Thanks for your help!

Message 14 of 15 (851 Views)

Re: "The Sims 4 cannot open because of a problem" after update

★★ Novice

Great! My game is launching now with the new patch. Thanks! Solved!

Message 15 of 15 (828 Views)