Re: i can't uninstall the sims 3 ep with the uninstaller

by djahshaj
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i can't uninstall the sims 3 ep with the uninstaller

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★★ Novice

so i just recently switched from a Microsoft laptop to a MacBook pro and i wanted to install all my sims 3 games which i didn't have a problem with, but when i go to play it i get a message saying there is no disc found after the loading screen but i do have a disc in so i am very confused. i read online and it said i should uninstall the latest ep i have and install it using origin. but when i go to uninstall it using the uninstaller in the sims 3 folder none of my games show up when it says to pick which game i want to uninstall. it's completely blank. i don't know what to do and i am so close to just throwing my laptop out the window. pls help me thanks (:

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Re: i can't uninstall the sims 3 ep with the uninstaller

@djahshaj

Please uninstall manually instead - https://bluebellflora.com/manually-uninstalling-an-expansion-or-stuff-pack-in-the-sims-3-for-mac/

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Re: i can't uninstall the sims 3 ep with the uninstaller

@djahshaj

Please uninstall manually instead - https://bluebellflora.com/manually-uninstalling-an-expansion-or-stuff-pack-in-the-sims-3-for-mac/

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 6 (3,851 Views)

Re: i can't uninstall the sims 3 ep with the uninstaller

★★ Novice
i just did and when i go to launch it from applications i get a message saying unknown error occurred
Message 3 of 6 (3,828 Views)

Re: i can't uninstall the sims 3 ep with the uninstaller

@djahshaj

 

Ok, that's very common and affects all Mac users playing Sims 3. You need to apply the workaround here - https://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Sims-3-Unknown-Error-in-El-Capitan-Sierra-High/...

 

Also bear in mind that it may be a RAM issue so you should purge before loading the game and frequently during gameplay - https://bluebellflora.com/resetting-ram-during-gameplay/


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 6 (3,806 Views)
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Re: i can't uninstall the sims 3 ep with the uninstaller

★★ Novice
i did that and it worked, but now when i go to install from origin, it says that the code has already been redeemed Frown(
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Re: i can't uninstall the sims 3 ep with the uninstaller

If you already registered your code(s) with EA, it/they will be tied to your accounts with Origin and the EA Store.  You don't need to reinput anything.  Just login with the same credentials you originally used to register the game, and Origin should recognize which packs you own.  As long as you're the original owner, you shouldn't have a problem.  If you have multiple accounts for some reason, you'll need to contact EA support to get someone to merge them.

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I don't work for EA. I'm just trying to help fellow players with their games.
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