Why can't I play my SIMS game??? It says I need to buy it for my Mac again!!!!!

by hihihihibu
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Why can't I play my SIMS game??? It says I need to buy it for my Mac again!!!!!

★★★ Newbie

So after buying and playing this game for like over a year,  I suddenly can't play as it tells me I need to repurchase the game. I bought it and Ive been playing it on my mac ever since i first purchased it. I played last night no issues. Tried to play today and it says I need to purchase it again??????? How can I get back into my game without having to buy it again???

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Re: Why can't I play my SIMS game??? It says I need to buy it for my Mac again!!

@hihihihibu  You can try running the Origin reset tool for macs; that may help if something is stuck on your end.

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

But if you've been playing through Origin Access instead of buying the game as a standalone product, you may need to purchase the game again.  Access is supposed to be Windows-only, although there have been reports of some people using it on their macs.  It's not supposed to work that way, though, so if you can't use Access anymore, you might be out of luck.

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I don't work for EA. I'm just trying to help fellow players with their games.
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