Re: The sims 4 not responding after an update

by fleurissiments
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Original Post

The sims 4 not responding after an update

★★★ Newbie
I just downloaded the new sims 4 update and the holiday celebration pack on my macbook pro, I opened the game and it went to the screen that says the sims 4, then stopped responding. I have no cc and have tried several things already to try and get it to work and it just does the same thing. How do I fix my game?
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Re: The sims 4 not responding after an update

Hero (Retired)

@oldlightgirl moving this post to the sims mac forum.

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Re: The sims 4 not responding after an update

@oldlightgirl

 

What have you tried to get your game to work again?

 

Main things to try:

 

- Go into Documents > Electronic Arts  and move the Sims 4 folder onto the desktop. Now try launching the game.

 

- Right click on the game in your Origin games library and select repair game

 

- Disable Origin in game


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Re: The sims 4 not responding after an update

★★★ Newbie
thank you so much you even helped me!!! <3
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