Sims 4 won't open/show up in applications

by emmahhk
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Original Post

Sims 4 won't open/show up in applications

[ Edited ]
★★★ Newbie

So, I'm having this issue where I have no trouble downloading my sims 4 game in origin onto my mac and everything, but when its installed and I try to open it, the icon jumps and then the screen goes black for a few seconds, and it shuts down again. When I go to my application folder the game isn't showing up, which it usually would, like the game is simply not on my computer, even though the electronic arts + the sims 4 folder is showing up in my documents (if that makes sense). This only became an issue after I recently reset my computer, before that everything was working just fine. 

I've tried everything now, uninstalled and reinstalled origin, uninstalled and reinstalled the game, turned my computer on and off, repaired the game, updated everything possible, moved the electronic + the sims 4 folder onto my desktop. I've simply tried everything, and nothing works. Can someone please help, or explain to me why this is happening? Since I just really want to play Frown

(in the pictures you can see how the game doesn't show up in my applications nor when I search for it)

Message 1 of 8 (6,439 Views)
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Re: Sims 4 won't open/show up in applications

Hero

Hi @emmahhk

 

I moved your post to the mac forum for better help

 

Tagging @Bluebellflora 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 8 (6,370 Views)
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Re: Sims 4 won't open/show up in applications

@emmahhk

 

In Origin > Preferences > Installs & Saves where is it showing the game library location?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 3 of 8 (6,349 Views)
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Re: Sims 4 won't open/show up in applications

★★★ Newbie

it says applications and when i click on it, it shows that the sims 4 is in my applications infact. but when i go to the finder and then applications, it just isnt thereFrown  and i still cant open my game

Message 4 of 8 (6,331 Views)

Re: Sims 4 won't open/show up in applications

@emmahhk

 

But is it the Applications folder in your Mac user account or is it installed in another user account on your Mac and you have been denied access to it?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 5 of 8 (6,309 Views)
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Re: Sims 4 won't open/show up in applications

★★★ Newbie

I can't find sims 4 in my applications folder either, but I only have one user on my mac.

Message 6 of 8 (6,200 Views)

Re: Sims 4 won't open/show up in applications

@sparkletwinkles

If you do a Spotlight search does it find it?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 7 of 8 (6,189 Views)
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Re: Sims 4 won't open/show up in applications

★★★ Newbie

I found that if I did a spotlight search for 'Users', opened that folder and clicked on the main user and then opened the 'Applications' folder, The Sims 4 application was in there. So I just dragged it into the applications folder in the side bar in Finder.

Message 8 of 8 (5,667 Views)