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Sims 4 won't load

by tifffpn
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Sims 4 won't load

[ Edited ]
★★★★ Novice

I have had my Sims 4 game for about two years now. I use to be a very active player but took a break due to school. Since the beginning of this year, I have tried to get back into it and it has been giving me many problems. Today, I finally had time to try and work on fixing it but I really can't figure it out. Someone please help me. I have a MacBook Pro if that helps.

 

Here's what's happening:

When I try to open the game, my MacBook sends me a message saying "the application 'Sims 4' cannot be opened"... but then continues to open up... only... the opening screen TRIES to come up. Instead, it's a black screen that comes up and stays black for a few seconds, then the whole game crashes. I have to "force quit" every time. It will never open no matter what I do.

 

Here's what I have already tried:

  • repairing the game through Origins
  • uninstalling the game and reinstalling again
  • moving my mods folder to the desktop and then opening the game
  • moving the WHOLE Sims4 folder and then opening the game
  • logging out of Origins and logging back in
  • logging out of Origins and opening the game outside of Origins
  • restarting my computer while both logged in AND out of origins

None of the things I tried above has helped at all. My computer is definitely up to date and I have no problems anywhere else besides Sims. Someone please help me Frown

Message 1 of 3 (175 Views)

Accepted Solution

Re: Sims 4 won't load

@tifffpn

Can you please disable Origin in-game then try again?


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 3 of 3 (200 Views)

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Re: Sims 4 won't load

Community Manager

Hey @tifffpn

 

I've moved your post to The Sims Mac board - I think you'll find help faster in this part of our forum Standard smile

 

Also tagging @Bluebellflora for her Mac expertise Wink

 

/Ataashi

Message 2 of 3 (157 Views)

Re: Sims 4 won't load

@tifffpn

Can you please disable Origin in-game then try again?


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 3 of 3 (201 Views)
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