Sims 4 stuck on "Verifying Game Files" (Mac)

[bearhugs808]

@Bluebellflora

Hi thank you so much for the suggestion but I followed the steps twice and both of the times it didn't work. I don't know if theres much else I can do but if you have any other suggestions or advice please let me know!

Thank you for so much for your help!

[Bluebellflora]

@bearhugs808



Set up a new user account on your Mac, see if that helps..

[kbpoole37]

hey i have the same problem but what if you have a macbook because i can’t find anything to help me with this.

[Bluebellflora]

@kbpoole37

A Macbook is a Mac. Did you try the suggestions on the first page?

1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
2. Navigate to Contents > Mac OS.
3. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.

[sofiacataldi]

Hi. I've also encountered this issue. I've gone as far as making a new user on my Mac to see if it would work. I've tried cleaning most of my files since I thought it was a problem with my storage, but it's been stuck on "Verifying Game Files" for around 3 months. I've also tried to uninstall both Origin and Sims, but it hasn't worked. I just want to play this game again.

[Bluebellflora · Accepted solution]

@sofiacataldi

Have you run the Origin reset tool? https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

[Cookie4453]

THANK YOU

[snubpixie]

@Tremayne4260 Thanks a ton! I have endlessly tried to fix this problem and this was the only solution, so much appreciated.

[lakyendriabrown]

do you have the steps for a mac because thats for hp

[Bluebellflora]

@lakyendriabrown

Did you try the Origin reset tool in my link above? Which version of macOS are you running?