Re: Sims 4 running slow and lagging on Mac

by crinrict
Reply

Original Post

Sims 4 running slow and lagging on Mac

★★★ Apprentice

My sims game is running slow on my Mac computer. I have repaired and taken the CC out and tried to see if it ran better and it didn't. How do I fix this??

Message 1 of 6 (9,509 Views)

Re: Sims 4 running slow and lagging on Mac

Hero
Hi @desia2003

moved your post to the mac forum

Could you post info about your Mac ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 6 (9,499 Views)

Re: Sims 4 running slow and lagging on Mac

[ Edited ]
★★★ Apprentice

Hi @crinrict

I don't know how to do that, could you explain how please?

Message 3 of 6 (9,489 Views)

Re: Sims 4 running slow and lagging on Mac

@desia2003

 

Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 6 (9,472 Views)

Re: Sims 4 running slow and lagging on Mac

Champion

Even if you have removed your CC, there could be a residual something left behind that is causing your game to lag. Try moving your Sims 4 folder to your Desktop, but Do Not Delete it! This is where your saved games are stored. Start your game up and start up a new sim realizing that none of your saved games, mods and CC will not be present. Play for about a hour or so to insure that nothing else is wrong with your game.

 

Please report back. If this does not work, you will need to post your Mac's specs which are found under the Apple Logo in the upper left hand corner of your Finder.

CCP Champion Banner - Blue.png

Message 5 of 6 (9,466 Views)

Re: Sims 4 running slow and lagging on Mac

★★★ Apprentice

Hi @Bluebellflora,

Operating System: 10.14.1 (18B75)

Mac Model: MacBook Pro (Retina, 15-inch, Early 2013)

Processor: 2.8 GHz Intel Core i7

Memory: 6 GB 1600 MHz DDR3

Graphics: NVIDIA GeForce GT 650M 1024 MB

Intel HD Graphics 4000 1536 MB

Message 6 of 6 (9,455 Views)