Sims 4 is not working on my mac

[firefade12]

Sims 4 is not working on my mac, it crashes every time I open it. I'm on High Sierra (10.13.4) for MacBook Air (Early 2014)

[puzzlezaddict]

@firefade12  There are a few quick troubleshooting steps you can try.  Open your Origin library, right-click on the TS4 icon, and select "repair game."  You can also turn Origin off in-game.  (Check out this visual

https://bluebellflora.com/2017/12/23/disable-origin-in-game/

Try running the Origin reset tool for macs, and if that doesn't work, uninstalling and reinstalling Origin entirely.  This would not affect your installed games.

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

Another thing that might help is dragging your entire TS4 folder out of Documents and onto your desktop.  When you launch the game again, a clean folder will spawn with no content.  If you can play with this folder in place, you can start moving content into it from your old folder, a bit at a time, while testing to make sure your game still runs.