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Sims 4 Won't Open Due To Corrupted Files

by Sugar_Apple_Pie
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Accepted Solution

Sims 4 Won't Open Due To Corrupted Files

★★★★ Novice

When I try to open Sims 4, I get this message:

 

Unable to start:

Cannot start because the below file appears to be corrupted. Please repair or reinstall the game via Origin.

/Applications/The Sims 4.app/Contents/Data/Client/ClientDeltaBuild1.package

[bdbb60ea:29f00e76:00000000:00000000]

 

Is there any other way to fix this other than reinstalling the game as that takes a really long time and if I do reinstall the game will my data be deleted?

 

Message 1 of 51 (23,834 Views)

Accepted Solution

Re: Sims 4 Won't Open Due To Corrupted Files

Hi @Sugar_Apple_Pie,

 

Go to Origin -> Right click on The Sims 4 cover -> Repair. This will repair The Sims 4 installation without having to reinstalling the whole game Standard smile


No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.


I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.


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Message 3 of 51 (32,923 Views)

All Replies

Re: Sims 4 Won't Open Due To Corrupted Files

★★★★ Novice

Extra Information: 

I just updated but haven't played the game in a while.

I'm on a MacBook Pro (13-inch, Mid 2012) with version 10.11.6.

Message 2 of 51 (23,806 Views)

Re: Sims 4 Won't Open Due To Corrupted Files

Hi @Sugar_Apple_Pie,

 

Go to Origin -> Right click on The Sims 4 cover -> Repair. This will repair The Sims 4 installation without having to reinstalling the whole game Standard smile


No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.


I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.


Message 3 of 51 (32,924 Views)

Re: Sims 4 Won't Open Due To Corrupted Files

★★★★ Novice
I am having this problem also. When I right click on the sims cover there is no repair option. I don't want to uninstall my game because I don't want to lose my saved game data. Any suggestions?
Message 4 of 51 (23,668 Views)

Re: Sims 4 Won't Open Due To Corrupted Files

Hi @AdysonMcBride,

 

If you have this problem an the Repair option is not available, you'll need to fully reinstall the game. This issue can only be solved with the Repair option or reinstalling the game.


No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.


I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.


Message 5 of 51 (23,661 Views)

Re: Sims 4 Won't Open Due To Corrupted Files

★★★★ Novice

Hi Adyson,

I assume your right clicking from the "My Home" page

Try and right click on the "My Game Library" page and it should come up with repair from there.

 

Best Wishes

Party hat

Tori

 

 

 

Message 6 of 51 (22,433 Views)

Re: Sims 4 Won't Open Due To Corrupted Files

★★★★ Novice
So I’m having a similar problem. I have a corrupt file in which I am unable to open my sims game. I have tried deleting the file, repairing the game, and uninstalling and reinstalling the sims. Is there anything I can do???
Message 7 of 51 (22,140 Views)

Re: Sims 4 Won't Open Due To Corrupted Files

★★ Novice

One of your mods are outdated or currupted. you have to go through each one carfully for the game to work

Message 8 of 51 (22,090 Views)

Re: Sims 4 Won't Open Due To Corrupted Files

★★★★ Novice
I already know which file is corrupted and deleted it. It still says I have the same problem though?
Message 9 of 51 (22,041 Views)

Re: Sims 4 Won't Open Due To Corrupted Files

★★★★ Novice

This happened to me yesterday , how did you get you sims 4 to work again

thnak you 

Message 10 of 51 (21,682 Views)
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