Sims 4 Seasons, greyed out on Orgin.

[BMWG12]

Hi I have a late 2014 5k iMac, running on Yosimite. I bought seasons for my litte sister, and bought of my imac. My issue is when she launched it first on her macbook, now I can't download it on mine. It says it's greyed out and I need to purchase it. Then I click it and it says I already bought it. This is very annoying as I would like to play my game.

Thanks in advance.

[puzzlezaddict · Accepted solution]

@BMWG12  Origin has not been running well on computers with Yosemite for about a month now, although the problems are supposed to have been fixed.  Make sure Origin has updated in the last few days; you can also run the Origin reset tool for macs.

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

[puzzlezaddict · Accepted solution]

@BMWG12  Origin has not been running well on computers with Yosemite for about a month now, although the problems are supposed to have been fixed.  Make sure Origin has updated in the last few days; you can also run the Origin reset tool for macs.

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

[BMWG12]

Thank you for the speedy reply. Was not aware that Yosimite was having issues, but your method worked and I am downloading Seasons. Thank you! Take care.