Sims 3 unknown error on Mac. Help.

by ngahanthem
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Sims 3 unknown error on Mac. Help.

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★ Novice

I have Sims 3 and few other sim3 expansion pack in my origin account. But after having installed the late night pack, the sims failed to launch. Its says unknown error. I have tried REinstalling everything of Sims-patches,cookies,preferences and tried reinstalling sims 3 together with late night pack but it failed again. The launcher opens up if i only install the Sims3 without the expansion pack. anybody have this problem? btw i tried reinstalling the origin itself. Mine is in Mac 10.12.4 MacosSierra. 

 

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Re: Sims 3 unknown error on Mac. Help.

EA Staff

Hello @ngahanthem,

 

Sorry to hear that you have run into this issue.

 

Could you please try the steps (especially the Solution post) in the following thread: http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Unknown-Error-issue-in-Sims-3-in-El-Capitan-Sier...

 

Let us know how you get on.
- Kristi

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Re: Sims 3 unknown error on Mac. Help.

EA Staff

Hello @ngahanthem,

 

Sorry to hear that you have run into this issue.

 

Could you please try the steps (especially the Solution post) in the following thread: http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Unknown-Error-issue-in-Sims-3-in-El-Capitan-Sier...

 

Let us know how you get on.
- Kristi

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Re: Sims 3 unknown error on Mac. Help.

★ Novice

@EA_Kristi Thanks a ton. It is now working. 

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Re: Sims 3 unknown error on Mac. Help.

EA Staff

Glad to hear @ngahanthem, have fun Standard smile

 

 Don't hesitate to come back to us if you have any questions, issues or advice for other players.

 

- Kristi

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