SIMS 4 unplayable! so laggy! [ Edited ]

[squirtyunicorns]

hi! i updated my mac to version 10.13.15 and also updated origin and my sims 4 game the other day but ever since then it's been extremely laggy and i can't play at all, its so glitchy. i tried deleting all my tray files which worked and my game went back to normal until i logged off and logged back in again the next day then it was laggy again! i tried a factory reset, deleting cache files, removing tray files but it still won't work. i've never had this problem before. please help! p.s i have no mods and i tried repairing the game in origin.

[crinrict]

Hi @squirtyunicorns

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

[squirtyunicorns]

hello, sorry i don't know how to do a DxDiag on a mac, are these any good?

[crinrict]

Hi @squirtyunicorns

moving your post to the mac forum for better help

Tagging @Bluebellflora 

[puzzlezaddict]

@squirtyunicorns  The next thing to try is disabling Origin in-game.  You can also run the Origin reset tool for macs.  It would be a good idea to create another clean folder (the factory reset) just to keep things simple.

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

[Bluebellflora]

@squirtyunicorns

The NVIDIA GPU in your Mac has been problematic in the past with Sims 4 and required manually updating the drivers through NVIDIA for optimal gameplay. While this isn't normal practice on a Mac it can be done and the results really are fantastic, I have done it myself on my 2012 15" MBP.

If you are interested and want to give it a go, or just read up a bit more on it, I wrote a comprehensive guide here on how to do it and the risks involved - https://bluebellflora.com/manually-update-nvidia-geforce-graphics-drivers-in-os-x/

If you do decide to do it then please do let us know if it improves gameplay for you, it would be great feedback