I did this yesterday, five minutes earlier on was on the sims, playing Then I had the bright idea to put a profile pic in. Wrong idea. Now my sims 4 won't launch, I have uninstalled and reinstalled at least twice. Why is this happening? Is there a way to remove the profile picture. I play on Mac btw.
March - last edited March
not sure this is help at all. ( and why you have issue with avatar picture on Origin client or is this another place like sims ea page maybe ? )
exit client , use browser only at www.ea.com check all settings there.
not sure this is related but do check that simstore website or sims page if its there you need to edit this.
( use game option repare my game, as last options, dont even know if this can fix it, or if this has anything to do with this avatar crash issue or just a random crash that just happend sametime you change this. )
i dont work for EA.
Thank you, Have tried all of this but still no success. Just wondering if you know any way at all to remove ea profile picture? I am sure that the profile pic is the reason behind this issue. Thanks for the help though.
Sorry, Haven't replied in a while.
I currently had no mods on my Mac for Sims 4, as my laptop was not strong enough to hold them, and would disable my game.
By now, I have accepted the fact that I have wasted my money on the Sims 4, and it will not work again.
Thank you for your replies though, not many people would.
@Hgsdvhehdbdh I've moved your thread to the Sims/Mac section, where you can get help specific to your OS (and to TS4).
It would help if you could post the specs of your Mac, since it sounds like the computer is borderilne to run the game. Here's how to find that info:
a month ago
Thank you so much for your answer, by the way.
Guess maybe one of the Sim Gurus saw my question and helped fix the game - so now it works!
Thank you all so much for your replies, they did all really help me.