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(MAC)sims 3 stuck finalizing

by snnicorn
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Original Post

Re: (MAC)sims 3 stuck finalizing

@Oliviagrant110  Did the Origin reset tool (linked above) not help with the finalizing issue?

 

What happens if you try to launch TS3 from from the icon in Applications, rather than using Origin?  If this doesn't work, especially if you get the unknown error message, please list your Mac's specs, as described in this post:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

 

Please also list the packs you have installed, and whether you've uninstalled any packs as well.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 11 of 18 (231 Views)

Re: (MAC)sims 3 stuck finalizing

★★★★ Novice

No the origin rest tool did not work, and the icon is not in applications. i have bought Sims 3 starter pack and Sims 3 Island paradise. both however haven't downloaded yet because the sims 3 won't stop finalising.

 

Message 12 of 18 (222 Views)

Re: (MAC)sims 3 stuck finalizing

@Oliviagrant110  Run the Origin reset tool again, then right-click on the Origin icon in Applications and select Move to Trash.  Then download and install Origin again.  Try installing only the base game.  If it gets stuck finalizing again, let me know and I'll write out directions to use the downloaded disc image to install without Origin's involvement.

 

Please also list your Mac's specs, as described in the post I linked earlier.  There have been some issues with running Origin on older versions of macOS, although that seems to be (mostly) solved these days.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 13 of 18 (207 Views)

Re: (MAC)sims 3 stuck finalizing

★★★★ Novice

Ok I will try that, and nth I have no idea about the Mac specs.

Message 14 of 18 (197 Views)

Re: (MAC)sims 3 stuck finalizing

★★★★ Novice

Hey the rest thing worked but now my game only lasts for like 5 minutes then it crashes?

Message 15 of 18 (188 Views)

Re: (MAC)sims 3 stuck finalizing

@Oliviagrant110  Here's how to provide your specs:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

 

When you say the game crashed after five minutes, were you trying to create a sim or doing something else?

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 16 of 18 (181 Views)

Re: (MAC)sims 3 stuck finalizing

★★★★ Novice
how did it help u
Message 17 of 18 (133 Views)

Re: (MAC)sims 3 stuck finalizing

@shamstersham  If you're having an issue with your game, please describe what isn't working, as well as any error messages you're seeing.  I'd be happy to try to help, but I can't do that without more information.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 18 of 18 (127 Views)
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