[MAC] No connection in game [ Edited ]

[dauphinargente81]

I have a newer 27" iMac and for the past week in-game it says I cannot connect to the internet. Is anyone else experiencing this problem?

[EA_Kristi]

@dauphinargente81 Could you please make sure that your Origin client is up to date and also check for any updates for the game (Ctrl click the Sims 4 game tile in Origin client and select 'Check for Updates). 

You could also add firewall/antivirus exceptions for TS4.exe or TS4_x64.exe.

Let us know how you get on!

[dauphinargente81]

Hi Kristi thanks for replying. Both Origin and the game are up to date. I am wondering if it is because I use custom content?