Help us improve Answers HQ! Take Survey No, Thanks

Losing all my households

by DanielaBalas
Reply

Original Post

Highlighted
Accepted Solution

Losing all my households

★★★★★ Newbie

So I logged onto my sims 4 games today and I was going to play with one of my households I’ve been growing for over a year and not only was it gone but all of my other ones too! I don’t know how to get them back and I’m so sad

Message 1 of 4 (158 Views)

Accepted Solution

Re: Losing all my households

Hero

HI @DanielaBalas 

 

are you using oneDrive ? That's the most common cause for your issue. The game doesn't use the local folder anymore but oneDrive.

 

Make sure your save games are still in your local folder and check if you also have a folder in oneDrive. If so, just copy the local ones to one Drive or turn one drive off

 

Here's a few other tips on the issue: https://sims4.crinrict.com/eng/2014/09/save-games-disappearing/

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


View in thread

Message 2 of 4 (125 Views)

All Replies

Re: Losing all my households

Hero

HI @DanielaBalas 

 

are you using oneDrive ? That's the most common cause for your issue. The game doesn't use the local folder anymore but oneDrive.

 

Make sure your save games are still in your local folder and check if you also have a folder in oneDrive. If so, just copy the local ones to one Drive or turn one drive off

 

Here's a few other tips on the issue: https://sims4.crinrict.com/eng/2014/09/save-games-disappearing/

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 4 (126 Views)

Re: Losing all my households

★★★★★ Newbie

I use a Mac and my saves were in my cloud but not my folder but I was able to get everything back thanks to you!!! 

Message 3 of 4 (115 Views)

Re: Losing all my households

Hero
@DanielaBalas Glad you found them

Moved your post to the mac forum :D

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 4 (104 Views)
sims-four-characters

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help