Latest Sims 4 patch deletes the entire world of Willow Creek! :( [ Edited ]

[yegoatofdoom]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1220
What expansions, game packs, and stuff packs do you have installed? Get to work Laundry Day Holiday pack Seasons Dine Out Outdoor Retreat
Steps: How can we find the bug ourselves? Boot up the game. Willow creek is gone.
What happens when the bug occurs? The Willow Creek families are in the Sim Bin but Willow Creek is gone.
What do you expect to see? Willow Creek should be a playable option!
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The latest patch today 6/19/2019 caused the issue.

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I'm so sad! Help!

[yegoatofdoom]

Update: I rebooted my mac and the Sims 4 crashed twice upon loading (never did this before the patch!) 

When it finally loaded, I tried to play the other worlds I have left to me and NONE of them will load! All I get is a blank white screen after I click on the world's circle. So the games are now unplayable to me.

I tried creating a new game and the same thing happened - blank white screen with no playable anything.

[crinrict]

Hi @yegoatofdoom 

moving this to the mac forum for troubleshooting.

Sounds like something more is going on than just a bug.

[Bluebellflora]

@yegoatofdoom

Can you please move your entire Sims 4 folder to the desktop and then launch a new game with no saves/CC to see if it returns to normal (all your saves will be safe in the Sims 4 folder you moved).

[LordDrea98]

I was building in willow creek and all of a sudden my game crashed. Now willow creek will not load it just gives a blank white screen when I click on it. It's like that in all my saves even new ones. I have repaired the game removed all mods etc still the same. But when I remove the entire sims folder and start a new game it works. Help please!!

[LordDrea98]

I recently came across a similar issue willow creek will not load I did your suggestion and it's working can you please help me out? What could be the problem in the sims 4 folder thats causing this?

[Bluebellflora]

@LordDrea98

Most likely 3rd party content of some sort. You need to figure it out by adding your data back in in small batches https://answers.ea.com/t5/Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163

[LordDrea98]

Thank you for your reply @Bluebellflora