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[INFO REQUEST] Sims 4 not closing properly. Force Quit doesn't work either

by Bluebellflora
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Accepted Solution

[INFO REQUEST] Sims 4 not closing properly. Force Quit doesn't work either

[ Edited ]

If you are having issues with the game not quitting properly please post your Mac's specs. here with a brief description of the issue, any error messages that are showing, when it started, and what steps you have taken to try and solve it. Posting a crash log (using the spoiler tags) would be a huge help too.

Symptoms

Sims 4 will not quit properly. Using Force Quit does not quit the game either. Attempting to quit any game processes in Activity Monitor does not work. Origin will not quit as the game is still running.


How to find your Mac's specs

Read this post for instructions - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Providing a crash log

If no log seems apparent please go to Applications > Utilities > Console. In the left side menu click on User Diagnostic Reports to open the stack. Any crash logs will have Sims 4 in them and the very bottom one will be the most recent:

 

Console.jpg

 

Click on the bottom one and you will see the report on the right. Please copy and paste the entire report in this post, using the Spoiler tags as the report will be long.



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 1 of 19 (2,862 Views)

Accepted Solution

Re: [INFO REQUEST] Sims 4 not closing properly. Force Quit doesn't work either

[ Edited ]

@minju3304

 

Yes, moving CC whilst having the game open wouldn't have been the best thing to do. Can you switch to Finder by holding down CMD and pressing the tab key and cycling through the open apps? If so choose Finder then click on the Apple in the menu bar and select Force Quit.

 

Once you've managed to quit the game, then quit Origin. Restart your Mac then launch Origin, right click on the game in your games library and select repair game. That should fix it Standard smile



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png

View in thread

Message 18 of 19 (944 Views)

All Replies

Re: [INFO REQUEST] Sims 4 not quitting

[ Edited ]

Affected Macs:

 

Late 2014 Retina 5k 27" iMac

4 Ghz Intel Core i7

16Gb 1600 Mhz DDR3

AMD Radeon R9 M295X 4Gb

 

Late 2013 21" iMac

2.7 Ghz Intel Core i5

8Gb 1600 Mhz DDR3

Intel Iris Pro 5200

OS X El Capitan 10.11.5

 

Mid 2011 21" iMac

OS X El Capitan 10.11.5

 

Mid 2012 Retina 15" MacBook Pro

2.3 Ghz Intel Core i7

NVIDIA GeForce GT 650M 1Gb

OS X El Capitan 10.11.5

 



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 2 of 19 (2,835 Views)

Re: [INFO REQUEST] Sims 4 not quitting

★★★★ Novice

 

This is a rather recent issue, but I really didn't pay much attention to when it started. Sorry! I don't get any error messages, but when I right-click on the TS4 app in the dock, it says "application not responding". I've checked the User Diagnostic Reports but there are no crash logs for TS4 at all. The game doesn't crash, I end up having to reboot, and this apparently doesn't register any crash logs. Is there anything else I can look for?

 

(Incidentally, Minecraft  has this same problem. These are the only programs I've identified so far that will not shut down. Not sure how that could possibly be helpful, but I thought I would share.)

 

Here are my specs:

 

OS X El Capitan

Version 10.11.5

iMac (Retina 5K, 27-inch, Late 2014)

4 GHz Intel Core i7

16 GB 1600 MHz DDR3

AMD Radeon R9 M295X 4096 MB

 

No antivirus.

Yes, repaired game, no luck.

Yes, I use cc/mods. Yes, I have removed them and no, it doesn't resolve the issue.

 

Thank you!

Message 3 of 19 (2,805 Views)

Re: [INFO REQUEST] Sims 4 not quitting

@KlutzWobbles

 

Thank you! Do you think it has started happening since updating to the June patch? Or since updating El Capitan to 10.11.5?



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 4 of 19 (2,770 Views)

Re: [INFO REQUEST] Sims 4 not quitting

★★★★ Novice
So I hadn't played for awhile, but the last time I had, this was not a problem. Then when I went to play again after the patch, it has been happening ever since. Not sure if it was the patch or the OS update (or a combo platter) though. I believe I updated the OS in between my previous Simming and the June 2 patch, but I'm not certain about that. The fact that Minecraft is also having the same problem makes me think that OS update may at least be a contributing factor. Wish I could be more specific about when I did what, but I can't quite remember.
Message 5 of 19 (2,766 Views)

Re: [INFO REQUEST] Sims 4 not closing properly. Force Quit doesn't work either

[ Edited ]
★★★★ Novice

When I try to quit the Sims 4 the screen turns black though I can still flip to other screens (eg. chrome). Then when I try to force quit nothing happens and it says 'App not responding'. I can't restart the computer either because it won't quit so what I've been doing is typing 'sudo halt' into terminal to shutdown and restart my computer without damaging it. Then Sims 4 disappears. When it is not quitting it doesn't show up in Activity Monitor so I can't close it using that.

 

The Mac is:

 

OS X El Captain 

Version 10.11.5

iMac (21.5-inch, Late 2013)

2.7 GHz Intel Core i5

8 GB 1600 MHz DDR3

 

A Sims 4 crash log is below but i think that's from anther time when it did manage to quit but then immediately said 'Sims 4 quit unexpectedly: report? (etc.)' so I'm not sure what happened there but I just ignored it.

 

Spoiler
Process: The Sims 4 [1117]
Path: /Applications/The Sims 4.app/Contents/MacOS/The Sims 4
Identifier: com.ea.mac.thesims4
Version: 1.0 Soccer ball
Code Type: X86-64 (Native)
Parent Process: OriginClient [1078]
Responsible: The Sims 4 [1117]
User ID: 501

Date/Time: 2016-06-10 18:03:56.260 +0100
OS Version: Mac OS X 10.11.5 (15F34)
Report Version: 11
Anonymous UUID: BC1C011B-041B-0874-4732-BE1CB18E9090

Sleep/Wake UUID: 06AC0CA5-C151-47BD-A1D4-EDF53E1AE228

Time Awake Since Boot: 38000 seconds
Time Since Wake: 18000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 InjectedCode::DllMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called
*** error for object 0x7fedb273ad98: incorrect checksum for freed object - object was probably modified after being freed.


Thread 0 Crashed:: InjectedCode::DllMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff97693f06 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8dd514ec pthread_kill + 90
2 libsystem_c.dylib 0x00007fff85a4e6e7 abort + 129
3 libsystem_malloc.dylib 0x00007fff93705396 szone_error + 626
4 libsystem_malloc.dylib 0x00007fff936f8817 tiny_malloc_from_free_list + 347
5 libsystem_malloc.dylib 0x00007fff936f7705 szone_malloc_should_clear + 292
6 libsystem_malloc.dylib 0x00007fff936fa9a6 malloc_zone_calloc + 78
7 libsystem_malloc.dylib 0x00007fff936fb462 calloc + 49
8 libobjc.A.dylib 0x00007fff98c9f330 allocateBuckets(unsigned int) + 30
9 libobjc.A.dylib 0x00007fff98c94c53 cache_t::reallocate(unsigned int, unsigned int) + 43
10 libobjc.A.dylib 0x00007fff98c94693 cache_fill + 177
11 libobjc.A.dylib 0x00007fff98c93dfc lookUpImpOrForward + 423
12 libobjc.A.dylib 0x00007fff98c8e591 objc_msgSend + 209
13 IGO.dylib 0x000000010d0d501a 0x10d0a9000 + 180250
14 IGO.dylib 0x000000010d0bf81c 0x10d0a9000 + 92188
15 dyld 0x00007fff6026c3bc ImageLoaderMachO::doTermination(ImageLoader::LinkContext const&) + 212
16 dyld 0x00007fff6025b18b dyld::runAllStaticTerminators(void*) + 67
17 libsystem_c.dylib 0x00007fff85a4f46b __cxa_finalize_ranges + 345
18 libsystem_c.dylib 0x00007fff85a4f76f exit + 55
19 com.apple.AppKit 0x00007fff8f9baafd -[NSApplication terminate:] + 1930
20 com.ea.mac.thesims4 0x0000000102d14b81 0x102d13000 + 7041
21 com.apple.Foundation 0x00007fff956a0dec __NSFireTimer + 95
22 com.apple.CoreFoundation 0x00007fff8bdd2b94 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
23 com.apple.CoreFoundation 0x00007fff8bdd2823 __CFRunLoopDoTimer + 1075
24 com.apple.CoreFoundation 0x00007fff8bdd237a __CFRunLoopDoTimers + 298
25 com.apple.CoreFoundation 0x00007fff8bdc9871 __CFRunLoopRun + 1841
26 com.apple.CoreFoundation 0x00007fff8bdc8ed8 CFRunLoopRunSpecific + 296
27 com.apple.HIToolbox 0x00007fff8ae19935 RunCurrentEventLoopInMode + 235
28 com.apple.HIToolbox 0x00007fff8ae1976f ReceiveNextEventCommon + 432
29 com.apple.HIToolbox 0x00007fff8ae195af _BlockUntilNextEventMatchingListInModeWithFilter + 71
30 com.apple.AppKit 0x00007fff8f7a4df6 _DPSNextEvent + 1067
31 com.apple.AppKit 0x00007fff8f7a4226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
32 IGO.dylib 0x000000010d0d440d 0x10d0a9000 + 177165
33 com.apple.AppKit 0x00007fff8f798d80 -[NSApplication run] + 682
34 com.apple.AppKit 0x00007fff8f762368 NSApplicationMain + 1176
35 com.ea.mac.thesims4 0x0000000102d14454 0x102d13000 + 5204

Thread 1:
0 libsystem_kernel.dylib 0x00007fff9769410a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff85a6fd17 nanosleep + 199
2 libsystem_c.dylib 0x00007fff85a6fc0a usleep + 54
3 IGOLoader.dylib 0x0000121004d8e5ee 0x121004d78000 + 91630
4 IGOLoader.dylib 0x0000121004d8e175 0x121004d78000 + 90485
5 libsystem_pthread.dylib 0x00007fff8dd4e99d _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8dd4e91a _pthread_start + 168
7 libsystem_pthread.dylib 0x00007fff8dd4c351 thread_start + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff97694efa kevent_qos + 10
1 libdispatch.dylib 0x00007fff87451165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff87450dcd _dispatch_mgr_thread + 52

Thread 3:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff9768df72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9768d3b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8bdca1c4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8bdc968c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff8bdc8ed8 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8f8fad95 _NSEventThread + 149
6 libsystem_pthread.dylib 0x00007fff8dd4e99d _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8dd4e91a _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff8dd4c351 thread_start + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff9769410a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff85a6fd17 nanosleep + 199
2 libsystem_c.dylib 0x00007fff85a6fc0a usleep + 54
3 IGO.dylib 0x000000010d0cd650 0x10d0a9000 + 149072
4 IGO.dylib 0x000000010d0cd1d7 0x10d0a9000 + 147927
5 libsystem_pthread.dylib 0x00007fff8dd4e99d _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8dd4e91a _pthread_start + 168
7 libsystem_pthread.dylib 0x00007fff8dd4c351 thread_start + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff976945e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8dd4e578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff8dd4c341 start_wqthread + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff976945e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8dd4e578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff8dd4c341 start_wqthread + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff9768dfc6 semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff87456c67 _dispatch_semaphore_wait_slow + 149
2 libdispatch.dylib 0x00007fff87450d1b _dispatch_worker_thread + 148
3 libsystem_pthread.dylib 0x00007fff8dd4e99d _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8dd4e91a _pthread_start + 168
5 libsystem_pthread.dylib 0x00007fff8dd4c351 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5cee9968 rdx: 0x0000000000000000
rdi: 0x0000000000000307 rsi: 0x0000000000000006 rbp: 0x00007fff5cee9990 rsp: 0x00007fff5cee9968
r8: 0x00000000fffffff0 r9: 0x0000000000000010 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x0000000000000001 r13: 0x0000000109af8000 r14: 0x00007fff75cd4000 r15: 0x0000000104d40000
rip: 0x00007fff97693f06 rfl: 0x0000000000000206 cr2: 0x00007fff737c7008

Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133


Binary Images:
0x102d13000 - 0x104b77ff7 +com.ea.mac.thesims4 (1.0 - 1) <FB8107F9-4234-3108-99BF-E923156E6E5C> /Applications/The Sims 4.app/Contents/MacOS/The Sims 4
0x10b091000 - 0x10b091fe7 +cl_kernels (???) <CEB12EF4-3788-44A1-8C25-593E671A14C5> cl_kernels
0x10b647000 - 0x10bb9eff7 com.apple.driver.AppleIntelHD5000GraphicsGLDriver (10.14.66 - 10.1.4) <3219B2C9-C3ED-3044-A27F-58B5C2C8991F> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/MacOS/AppleIntelHD5000GraphicsGLDriver
0x10ce14000 - 0x10ce7aff7 com.apple.driver.AppleIntelHD5000GraphicsMTLDriver (10.14.66 - 10.1.4) <48A178A3-AA09-3B6C-AA4F-5BFA4145DE58> /System/Library/Extensions/AppleIntelHD5000GraphicsMTLDriver.bundle/Contents/MacOS/AppleIntelHD5000GraphicsMTLDriver
0x10cf92000 - 0x10cfadfff com.apple.security.csparser (3.0 - 57337.50.23) <9597AF09-10B0-3C27-8350-439ED6C797BA> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/MacOS/csparser
0x10cfd6000 - 0x10cfdafff com.apple.agl (3.3.1 - AGL-3.3.1) <4E401980-0F4F-33E2-A0CF-8C7CCF375F24> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10d015000 - 0x10d01eff7 +_socket.dylib Soccer ball <162F6498-59B4-30E0-A0E5-B40D9B1CBD3E> /Applications/The Sims 4.app/Contents/Python/lib-dynload/_socket.dylib
0x10d02a000 - 0x10d02dfff +select.dylib Soccer ball <A08DA954-0802-355F-8120-BF86942EB7C1> /Applications/The Sims 4.app/Contents/Python/lib-dynload/select.dylib
0x10d0a9000 - 0x10d106ff7 +IGO.dylib (1.0) <E231A3D0-3898-3161-B455-DC3F2DDC27A6> /Applications/Origin.app/Contents/MacOS/IGO.dylib
0x10d248000 - 0x10d249ff7 +_posixsubprocess.dylib Soccer ball <FBC2E9B4-3A64-3245-A3BC-E922AA1462F9> /Applications/The Sims 4.app/Contents/Python/lib-dynload/_posixsubprocess.dylib
0x10ebbd000 - 0x10ebc1fff com.apple.audio.AppleHDAHALPlugIn (274.9 - 274.9) <4AD9D94F-0CCD-3590-9DEA-CED5706F096A> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
0x112927000 - 0x112a57ffb com.apple.audio.units.Components (1.13 - 1.13) <1C4A84C5-11AE-3914-BD30-D066114778D2> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x112aed000 - 0x112d6dfff +libpython335.dylib Soccer ball <51101433-EFFB-3FA4-9883-E24494F0E1AD> /Applications/The Sims 4.app/Contents/Frameworks/libpython335.dylib
0x11b47f000 - 0x11c0fefff +Simulation.dylib Soccer ball <1BAFE9FE-AA57-3030-875C-7E149BB81834> /Applications/The Sims 4.app/Contents/Frameworks/Simulation.dylib
0x121004d78000 - 0x121004d9ffff +IGOLoader.dylib (9.12.2.60376) <09D2055A-8D2C-3FE0-BA83-978B6DF1CB42> /Applications/Origin.app/Contents/MacOS/IGOLoader.dylib
0x121004dd7000 - 0x121005019fe7 +libActivation64.dylib (4.7.4) <6CC46C21-A648-3CC8-A0F0-FF0EADC7F5DA> /Applications/The Sims 4.app/Contents/Frameworks/libActivation64.dylib
0x7fff60259000 - 0x7fff6029025f dyld (360.22) <A468D85E-D8D6-3461-8C99-49D3B9ACFC63> /usr/lib/dyld
0x7fff83398000 - 0x7fff833a8fff libbsm.0.dylib (34) <7E14504C-A8B0-3574-B6EB-5D5FABC72926> /usr/lib/libbsm.0.dylib
0x7fff833a9000 - 0x7fff833acfff com.apple.IOSurface (108.2.1 - 108.2.1) <A0037B0A-277A-393E-9BF6-688595BD564D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff83a4d000 - 0x7fff83a4dfff com.apple.ApplicationServices (48 - 48) <ADD57D3A-142F-3EF5-BFD8-EACD82164884> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff83a4e000 - 0x7fff83a4efff libmetal_timestamp.dylib (600.0.44.1) <6576F284-BACA-332A-A6E7-FA1C347636E3> /System/Library/PrivateFrameworks/GPUCompiler.framework/libmetal_timestamp.dylib
0x7fff83a55000 - 0x7fff83b82ff3 com.apple.CoreText (352.0 - 494.11) <08E8640E-6602-3A00-BC28-94235FD311B4> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff83de0000 - 0x7fff83de4fff libpam.2.dylib (20) <CFCD19BD-87BC-3F2B-BB1C-4C23E8E55F1A> /usr/lib/libpam.2.dylib
0x7fff83de5000 - 0x7fff83de8fff libCoreVMClient.dylib (119.5) <560D70FB-709F-3030-96C9-F249FCB7DA6D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff840b1000 - 0x7fff841adff7 libFontParser.dylib (158.6) <267A9AE4-4138-3112-8D73-BDFDC96568FF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff84212000 - 0x7fff84278ff7 libsystem_network.dylib (583.50.1) <B52DAB73-92DC-3DA7-B9F4-B899D66445C1> /usr/lib/system/libsystem_network.dylib
0x7fff84282000 - 0x7fff84284ff7 com.apple.xpc.ServiceManagement (1.0 - 1) <D96D7A6D-EDEB-35EE-B5D9-E33A3BF011B5> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff84285000 - 0x7fff84290fff libGPUSupportMercury.dylib (12.1) <9D35C668-4F21-31C8-890C-CC1F45905194> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/libGPUSupportMercury.dylib
0x7fff84899000 - 0x7fff848c8ffb libsystem_m.dylib (3105) <08E1A4B2-6448-3DFE-A58C-ACC7335BE7E4> /usr/lib/system/libsystem_m.dylib
0x7fff848c9000 - 0x7fff84900ff7 com.apple.LDAPFramework (2.4.28 - 194.5) <9AE33BF2-FB17-342D-8F1E-5F83C6E6EB69> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8490a000 - 0x7fff84919ffb com.apple.LangAnalysis (1.7.0 - 1.7.0) <18D21123-A3E7-3851-974A-08E5D4540475> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8491a000 - 0x7fff8494eff7 com.apple.CoreVideo (1.8 - 191.3) <1AA24A1B-CB84-3F6B-B6DE-11494542649C> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff84c46000 - 0x7fff84cb5fff com.apple.datadetectorscore (7.0 - 460) <FA46DEE8-B25B-3E84-B067-6A31193A0885> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x7fff84da2000 - 0x7fff84de8ff7 libauto.dylib (186) <999E610F-41FC-32A3-ADCA-5EC049B65DFB> /usr/lib/libauto.dylib
0x7fff84de9000 - 0x7fff84e3cff7 libc++.1.dylib (120.1) <8FC3D139-8055-3498-9AC5-6467CB7F4D14> /usr/lib/libc++.1.dylib
0x7fff84e3f000 - 0x7fff84e50fff libcmph.dylib <BA4BF2C6-7F4E-33B8-9DD7-619C9EB83ECF> /usr/lib/libcmph.dylib
0x7fff84e52000 - 0x7fff84fdeff7 libGLProgrammability.dylib (12.1) <BCFFBF6B-9717-3456-B6F9-6AE46644B076> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x7fff84fef000 - 0x7fff84ff0fff libsystem_secinit.dylib (20) <32B1A8C6-DC84-3F4F-B8CE-9A52B47C3E6B> /usr/lib/system/libsystem_secinit.dylib
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0x7fff926fb000 - 0x7fff92784ff7 com.apple.PerformanceAnalysis (1.0 - 1) <2064F7E8-5C3D-3E18-8029-2D832D13E2A2> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
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0x7fff927d5000 - 0x7fff92826fff com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <EA7D4F3B-062B-3C81-A98C-C89264D00D48> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff929c6000 - 0x7fff92a08ff7 com.apple.Metal (56.6 - 56.6) <2B2C0F78-20B8-3878-B9B1-DE18BB92919D> /System/Library/Frameworks/Metal.framework/Versions/A/Metal
0x7fff92a26000 - 0x7fff92a9aff7 com.apple.Heimdal (4.0 - 2.0) <5D365381-8B5E-3259-8867-FC4A7D307BDE> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
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0x7fff95acb000 - 0x7fff95ae8ff7 com.apple.AppleVPAFramework (2.1.2 - 2.1.2) <41378C0B-B56A-3A73-9BD0-E06FA1F87B8C> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
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0x7fff96c80000 - 0x7fff96ea1ff7 com.apple.CoreImage (11.4.0 - 366.4.19) <F5B7B115-E43A-3C61-A6AD-EFCDE7FC43A1> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage
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0x7fff97360000 - 0x7fff97377ff7 libsystem_coretls.dylib (83.40.5) <C90DAE38-4082-381C-A185-2A6A8B677628> /usr/lib/system/libsystem_coretls.dylib
0x7fff973ac000 - 0x7fff973b4fef libcldcpuengine.dylib (2.7.3) <511DF05F-B3A1-3810-9901-1F5C1EA278C4> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengine.dylib
0x7fff9744d000 - 0x7fff9746cff7 com.apple.framework.Apple80211 (11.0 - 1121.34.2) <90477FAE-B835-3931-80FB-FDFF02B21D9D> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff9757f000 - 0x7fff975a9ff7 GLRendererFloat (12.1) <BE957AC5-82C2-3620-A625-56C9BE7B853F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloat.bundle/GLRendererFloat
0x7fff975d3000 - 0x7fff97662ff7 libCoreStorage.dylib (517.50.1) <E6283FE9-B5AC-3110-8D4C-8E2BF185983E> /usr/lib/libCoreStorage.dylib
0x7fff97673000 - 0x7fff9767cff3 libsystem_notify.dylib (150.40.1) <D48BDE34-0F7E-34CA-A0FF-C578E39987CC> /usr/lib/system/libsystem_notify.dylib
0x7fff9767d000 - 0x7fff9769bff7 libsystem_kernel.dylib (3248.50.21) <78E54D59-D2B0-3F54-9A4A-0A68D671F253> /usr/lib/system/libsystem_kernel.dylib
0x7fff976af000 - 0x7fff976b4ff3 libunwind.dylib (35.3) <F6EB48E5-4D12-359A-AB54-C937FBBE9043> /usr/lib/system/libunwind.dylib
0x7fff976b5000 - 0x7fff9785bff7 com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <082319FC-59F2-3D36-AC9B-94759724E302> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff9785c000 - 0x7fff97860fff com.apple.CommonPanels (1.2.6 - 96) <4AE7E5AE-55B3-37FA-9BDE-B23147ADA2E9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x7fff97861000 - 0x7fff97864ffb libdyld.dylib (360.22) <CC088C2A-D407-33E7-A6B6-B06E0D4AD999> /usr/lib/system/libdyld.dylib
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0x7fff97883000 - 0x7fff9788cff7 com.apple.CommonAuth (4.0 - 2.0) <4B8673E1-3697-3FE2-8D30-AC7AC5D4F8BF> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff9788d000 - 0x7fff97a53fe7 com.apple.ImageIO.framework (3.3.0 - 1450) <18ABA1F4-43EC-3990-9777-C91FD3D6AF71> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff97a54000 - 0x7fff97a99ff3 libFontRegistry.dylib (155.2) <A70DD497-35F3-34DA-9C19-F4B90080E961> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff97aac000 - 0x7fff97ac8ff7 libextension.dylib (78) <FD952DA6-BBEC-3CB6-98B3-E1D111C5C54E> /usr/lib/libextension.dylib
0x7fff97ac9000 - 0x7fff97b70fff com.apple.LanguageModeling (1.0 - 1) <58C18A47-BDE7-3CBE-81C0-797029D170A1> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
0x7fff97b71000 - 0x7fff97b84fff com.apple.CoreBluetooth (1.0 - 1) <E54CA9A2-A5C6-30C5-9D6E-8472DBA9371E> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff97bd3000 - 0x7fff97bd3fff libOpenScriptingUtil.dylib (169.1) <AD0DAC8A-9849-3077-999F-9AEC6112BDAB> /usr/lib/libOpenScriptingUtil.dylib
0x7fff97bda000 - 0x7fff97e6aff7 com.apple.RawCamera.bundle (6.19 - 844) <F14992BD-D9D8-36EE-8A51-989A220E1846> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff97e6b000 - 0x7fff98076fff libFosl_dynamic.dylib (16.24) <5F9DB82D-FD4B-3952-8531-CE020F93ED49> /usr/lib/libFosl_dynamic.dylib
0x7fff98077000 - 0x7fff9807cff7 libheimdal-asn1.dylib (453.40.10) <981DE40B-FA16-36F7-BE92-8C8A115D6CD9> /usr/lib/libheimdal-asn1.dylib
0x7fff98080000 - 0x7fff9808efff com.apple.opengl (12.1.0 - 12.1.0) <BBC4458E-12FC-3C9B-BF7E-6985D61C7A67> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff98090000 - 0x7fff980e1ff7 libcups.2.dylib (435.2) <91584A40-214D-33E8-A613-CE22289037C8> /usr/lib/libcups.2.dylib
0x7fff980e2000 - 0x7fff980eafff com.apple.NetFS (6.0 - 4.0) <842A5346-24C3-3F22-9ECF-E586A10EA1F2> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff98c8d000 - 0x7fff98feff3f libobjc.A.dylib (680) <7489D2D6-1EFD-3414-B18D-2AECCCC90286> /usr/lib/libobjc.A.dylib
0x7fff9909c000 - 0x7fff99124fff com.apple.CoreSymbolication (3.1 - 58048.1) <4730422E-4178-34F9-8550-BB92F2A4F44B> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x7fff99125000 - 0x7fff992d0ffb GLEngine (12.1) <299D9296-2984-3967-9049-A842B99E5D43> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundle/GLEngine
0x7fff993d9000 - 0x7fff993dbfff libCGXType.A.dylib (957) <B901C222-E779-32EB-96C2-5A707A09FC5B> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff993dc000 - 0x7fff993deff7 libquarantine.dylib (80) <0F4169F0-0C84-3A25-B3AE-E47B3586D908> /usr/lib/system/libquarantine.dylib
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0x7fff99402000 - 0x7fff9940afff com.apple.CoreServices.FSEvents (1223.10.1 - 1223.10.1) <7F5B7A23-BC1D-3FA9-A9B8-D534F1E1979A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents
0x7fff9940b000 - 0x7fff9941cff7 libz.1.dylib (61.20.1) <B3EBB42F-48E3-3287-9F0D-308E04D407AC> /usr/lib/libz.1.dylib
0x7fff994b5000 - 0x7fff995a5fff libJP2.dylib (1450) <FAFF00CD-1CF6-34DE-A06F-31D4BB9C8BA9> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff995a6000 - 0x7fff99646fff com.apple.Metadata (10.7.0 - 972.34) <A93B485D-094C-3024-8CBB-D9E035FB83C4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x7fff99647000 - 0x7fff9964cfff com.apple.DiskArbitration (2.7 - 2.7) <F55902AA-5316-3255-A701-FDED5B553065> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff99651000 - 0x7fff9965cfff libcsfde.dylib (517.50.1) <52F0DB6A-13B8-355E-ADFD-72834D3CA183> /usr/lib/libcsfde.dylib
0x7fff9965d000 - 0x7fff99664ff7 libcompiler_rt.dylib (62) <A13ECF69-F59F-38AE-8609-7B731450FBCD> /usr/lib/system/libcompiler_rt.dylib
0x7fff99665000 - 0x7fff9967efff com.apple.openscripting (1.7.1 - 169.1) <36EBF6A7-334A-3197-838F-E8C7B27FCDBB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x7fff999f9000 - 0x7fff99a8ffff com.apple.ColorSync (4.9.0 - 4.9.0) <8FC37E20-6579-3CB2-9D49-BC39FC38DF87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x7fff99a90000 - 0x7fff99b66ffb com.apple.DiskImagesFramework (10.11.4 - 417.4) <6D26E255-D7BB-3A9D-8B6F-E07D2DBB68AE> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 33
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 18019
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=282.5M resident=0K(0%) swapped_out_or_unallocated=282.5M(100%)
Writable regions: Total=1.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.0G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate.framework 128K 2
Activity Tracing 2048K 2
CG backing stores 8436K 4
CG image 64K 11
CG raster data 16K 2
CG shared images 304K 8
CoreAnimation 96K 14
CoreUI image data 840K 11
CoreUI image file 320K 5
Dispatch continuations 8192K 2
Foundation 4K 2
IOKit 2056K 4
Image IO 4K 2
Kernel Alloc Once 8K 3
MALLOC 234.2M 56
MALLOC guard page 32K 7
Memory Tag 242 12K 2
OpenCL 8K 2
OpenGL GLSL 256K 4
Process Corpse Info 2048K 2
STACK GUARD 56.0M 9
Stack 11.1M 12
VM_ALLOCATE 625.7M 1419
__DATA 22.3M 231
__GLSLBUILTINS 2588K 2
__IMAGE 528K 2
__LINKEDIT 2.1T 22
__TEXT 186.5M 280
__UNICODE 552K 2
mapped file 48.3M 15
shared memory 116.3M 11
=========== ======= =======
TOTAL 2.1T 2119


System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.5f3 17904, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus: iMac, Apple Inc., 23.10
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
USB Device: USB 3.0 Bus
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple USB SuperDrive
USB Device: CTE-450
USB Device: Cruzer Blade
USB Device: iPhone
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
Model: iMac14,1, BootROM IM141.0118.B13, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.14f24
Network Service: Wi-Fi, AirPort, en1
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

 

Message 6 of 19 (2,659 Views)

Re: [INFO REQUEST] Sims 4 not closing properly. Force Quit doesn't work either

@SPAACECAATS

 

Thank you Standard smile I'll add your Mac to the post.



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 7 of 19 (2,654 Views)

Re: [INFO REQUEST] Sims 4 not closing properly. Force Quit doesn't work either

★★★★ Novice

Hi @Bluebellflora, sorry for the latepost, i got some stuffs to do for my final exam, and I just finnish this week. Here's my mac

 

OS X El Capitan

Version 10.11.5

Macbook Pro (retina, 13-inch, Early 2015)

Processor: 2.7 GHz Intel Core i5

Memory: 8 GB 1867 MHz DDR3

Graphics: Intel Iris Graphics 6100 a536

 

I try to open console, but there's no the sims 4 on the list while my sims 4 is not responding.

 

Thanks for your help @Bluebellflora

Message 8 of 19 (2,640 Views)

Re: [INFO REQUEST] Sims 4 not closing properly. Force Quit doesn't work either

@amazingcupcakes

 

That's great, thank you so much Standard smile

 

 

@SPAACECAATS @KlutzWobbles @amazingcupcakes

 

Are any of you willing to try installing Yosemite on an external drive, install the game on it and try and play? That would determine whether this issue has something to do with El Capitan.



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 9 of 19 (2,638 Views)

Re: [INFO REQUEST] Sims 4 not quitting

★★★★ Novice

I am sure since the June patch, while I didn't have the problem before that. Before that I also had El Capitan, no OS update in that time.

Message 10 of 19 (2,555 Views)
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