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Game Crash after April Patch and Family Portrait Install

by tbrookeprice
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Game Crash after April Patch and Family Portrait Install

★★★★ Novice

Game Crashes after New Patch and "family portrait" download

 

Anyone else having an issue with their game crashing after the newest patch and install of the family portrait free content?  

 

Operating System: MAC (newest update)

All CC has been removed for now

 

Game Crashes upon entering Game Options with or without the CC installed. 

Message 1 of 2 (125 Views)

Accepted Solution

Re: Game Crash after April Patch and Family Portrait Install

@tbrookeprice

 

Please do this super repair then try playing:

 

  1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
  2. Navigate to Contents > Mac OS.
  3. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
  4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.

 



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png

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Message 2 of 2 (131 Views)

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Re: Game Crash after April Patch and Family Portrait Install

@tbrookeprice

 

Please do this super repair then try playing:

 

  1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
  2. Navigate to Contents > Mac OS.
  3. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
  4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.

 



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 2 of 2 (132 Views)
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