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Re: Cannot start because required game data is missing or damaged.

by Bluebellflora
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Original Post

Cannot start because required game data is missing or damaged.

[ Edited ]
★★★★ Novice

Hi so today I discovered that whenever I open the Sims 4 this error message pops up: 

Unable to start:

 

Cannot start because required game data is missing or damaged. Please repair or reinstall the game via Origin.

 

[85262c58:29f00e76:00000000:00000000]

 

I have repaired my game several times, deleted all of my CC, reset the cache, deleted and reinstalled origin and renamed my sims 4 game to sims 4 backup to start a new game but the error remains. Could I get some assistance?

 

I know there are many other posts about this issue but I've followed all of their solutions and nothing has changed.

 

(Posts merged buy CM)

Message 1 of 6 (240 Views)

Re: Cannot start because required game data is missing or damaged.

Hero

Hi @SnootySnootz 

 

did you check if maybe Windows controlled folder access is blocking something: https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 6 (215 Views)

Re: Cannot start because required game data is missing or damaged.

★★★★ Novice

I probably should have specified that I am a Mac user, sorry!

Message 3 of 6 (209 Views)

Re: Cannot start because required game data is missing or damaged.

Hero

Hi @SnootySnootz 

 

moving your post to the mac forum then :D

 

Someone will assist you further

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 6 (202 Views)

Re: Cannot start because required game data is missing or damaged.

★★★★ Novice

Should I uninstall and then re-install the game? If so do I have to re-install every expansion?

Message 5 of 6 (188 Views)
Highlighted

Re: Cannot start because required game data is missing or damaged.

@SnootySnootz 

 

Manually clearing the cache in Origin is useless on a Mac, there are other files you need to remove. Please trash all the files and folder listed here, then repair your game again and see if that helps.



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 6 of 6 (155 Views)
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