OS X El Capitan, The Sims 4 and NVIDIA graphics cards

by Bluebellflora
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Original Post

Re: Constant excessive crashing

Could you post a DxDiag?
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by using Pastebin and share the link with us in this topic. Or paste the full thing in between spoiler tags.
Don't paste it directly into your answer, because that won't fit. 


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do not work for EA

 

Message 61 of 97 (861 Views)

Re: Constant excessive crashing

[ Edited ]
★★★ Newbie

I have a mac and I've looked into how to get dxdiag, and not too many answers showed up

 

EDIT: 

 

@bevreshetnikov @Phantomlover1717  @Bluebellflora

 

Moved to mac forum

Message 62 of 97 (854 Views)

Re: Constant excessive crashing

@bevreshetnikov

 

Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Please also confirm which EPs/SPs/GPs you have installed Standard smile


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 63 of 97 (843 Views)

Re: Constant excessive crashing

★★★ Newbie

Okay Standard smile

Message 64 of 97 (839 Views)

Re: Constant excessive crashing

★★★ Newbie

I know it's a stupid question but how do i find out which EPs/SPs/GPs i have installed

Message 65 of 97 (838 Views)

Re: Constant excessive crashing

@bevreshetnikov

 

No need for the EP info. I've moved your thread to this El Capitan one. If you read the second post you'll see that at the moment there are issues with Sims 4 running in El Capitan on Macs with specific graphic cards. Unfortunately your graphics card is one of the ones affected. EA are aware and promised a fix in December but nothing materialised Frown


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 66 of 97 (827 Views)

Re: Constant excessive crashing

★★★ Newbie

Damn. Apple CS had me upgrade it to that and the same day that's when my sims stopped working. Well thank you for the help anyway. I really appreciate it. 

Message 67 of 97 (821 Views)

The Sims 4 won't go past the loading screen

★★★ Newbie

My game has not worked in about a month and a half. It will not go past a certain frame in the loading screen. I have done everything every forum I have read says to do. I have a Mac, if that changes any advice anyone can give

Message 68 of 97 (830 Views)

Re: The Sims 4 won't go past the loading screen

@peaceandmakena

 

Please read the second post in this thread I have moved your post to. Does your Mac have one of the affected graphics cards?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 69 of 97 (814 Views)

Re: The Sims 4 won't go past the loading screen

★ Novice

Has EA made any fix for this yet? I haven't played since December. Disappointed

Message 70 of 97 (728 Views)