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[CURRENT ISSUE]OS X El Capitan, The Sims 4 and NVIDIA graphics cards

by Bluebellflora
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Original Post

Re: Constant excessive crashing

Could you post a DxDiag?
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by using Pastebin and share the link with us in this topic. Or paste the full thing in between spoiler tags.
Don't paste it directly into your answer, because that won't fit. 

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Message 61 of 95 (360 Views)

Re: Constant excessive crashing

[ Edited ]
★★★★ Newbie

I have a mac and I've looked into how to get dxdiag, and not too many answers showed up

 

EDIT: 

 

@bevreshetnikov @Phantomlover1717  @Bluebellflora

 

Moved to mac forum

Message 62 of 95 (353 Views)

Re: Constant excessive crashing

@bevreshetnikov

 

Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Please also confirm which EPs/SPs/GPs you have installed Standard smile



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 63 of 95 (342 Views)

Re: Constant excessive crashing

★★★★ Newbie
Message 64 of 95 (338 Views)

Re: Constant excessive crashing

★★★★ Newbie

I know it's a stupid question but how do i find out which EPs/SPs/GPs i have installed

Message 65 of 95 (337 Views)

Re: Constant excessive crashing

@bevreshetnikov

 

No need for the EP info. I've moved your thread to this El Capitan one. If you read the second post you'll see that at the moment there are issues with Sims 4 running in El Capitan on Macs with specific graphic cards. Unfortunately your graphics card is one of the ones affected. EA are aware and promised a fix in December but nothing materialised Frown



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 66 of 95 (326 Views)

Re: Constant excessive crashing

★★★★ Newbie

Damn. Apple CS had me upgrade it to that and the same day that's when my sims stopped working. Well thank you for the help anyway. I really appreciate it. 

Message 67 of 95 (320 Views)

The Sims 4 won't go past the loading screen

★★★★ Newbie

My game has not worked in about a month and a half. It will not go past a certain frame in the loading screen. I have done everything every forum I have read says to do. I have a Mac, if that changes any advice anyone can give

Message 68 of 95 (329 Views)

Re: The Sims 4 won't go past the loading screen

@peaceandmakena

 

Please read the second post in this thread I have moved your post to. Does your Mac have one of the affected graphics cards?



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 69 of 95 (313 Views)

Re: The Sims 4 won't go past the loading screen

★★★★ Novice

Has EA made any fix for this yet? I haven't played since December. Disappointed

Message 70 of 95 (227 Views)
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