[Mac] OS X El Capitan and The Sims 4

[aliah310]

OS X El Capitan

10.11.1

macbook pro 15 inch mid 2012

processor: 2.3 GHz intel core i7

memory: 4GB 1600 MHz

Graphics: intel HD graphics 4000 1536 MB

I don't believe I have any antivirus running, Where can I verify?

The other things you mention no.

They are in a separate folder for the time being. I tried regenerating a new mods folder the adding things in slowly, but now I just opted out of CC. My game is constantly crashing still and Idk why.

[Bluebellflora]

@aliah310

Your Mac has both integrated and dedicated graphics. Click on the Apple icon in the top left corner of your desktop and select About This Mac. Now click on System Report, what is the Model Identifier of your Mac? Next click on Graphics/Displays in the list on the left. Please can you copy and paste the info about your NVIDIA graphics. Maybe your Mac is one of the ones affected and you're the first to post about it. I doubt it though as I think you have 1Gb VRAM and it is the Macs with NVIDIA 6xxM 512 MB VRAM which are mainly affected

[aliah310]

Intel HD Graphics 4000

  Chipset Model: Intel HD Graphics 4000

  Type: GPU

  Bus: Built-In

  VRAM (Dynamic, Max): 1536 MB

  Vendor: Intel (0x8086)

  Device ID: 0x0166

  Revision ID: 0x0009

  gMux Version: 1.9.23

NVIDIA GeForce GT 650M:

  Chipset Model: NVIDIA GeForce GT 650M

  Type: GPU

  Bus: PCIe

  PCIe Lane Width: x8

  VRAM (Total): 512 MB

  Vendor: NVIDIA (0x10de)

  Device ID: 0x0fd5

  Revision ID: 0x00a2

  ROM Revision: 3682

  gMux Version: 1.9.23

  Displays:

Color LCD:

  Display Type: LCD

  Resolution: 1440 x 900

  Pixel Depth: 32-Bit Color (ARGB8888)

  Main Display: Yes

  Mirror: Off

  Online: Yes

  Built-In: Yes

[Bluebellflora]

@aliah310

Your Mac is one of the ones affected, you have an NVIDIA 650M GPU with 512 MB. As you can see in the second post on this thread the game is not working on Macs with these graphics cards. EA are aware and a fix will apparently be released in December.

[aliah310]

thank you. I will look forward to playing my game.

[drnjofrica]

I have an issue to. I got the laptop about a month ago from Apple (11/2015), with specs:

MacBook Pro (Retina, Mid 2015)

Processor 2.2 GHz Intel Core i7

Memory 16 GB 1600 MHz DDR3

Graphics Intel Iris Pro 1536 MB

Updated from Yosemite to El Captain

I have Sims 4 Deluxe with Get to Work and Holiday expansions through Origin. 

The issue I have is an extremely high usage of CPU (like at some point at 125%), heating and very loud what I assume to be some kind of cooling fan. All the settings are to the lowest, and all nonessential software is off. I never let it get hot enough to turn off, so I don't know if it'd happen... Is there anything I can do, or should I just let it go?

[Bluebellflora]

@drnjofrica

That CPU usage is nothing to worry about. You'll probably notice that when you're on a loading screen it will jump up to 160-180%. You have a quad core i7 CPU so it's nice and powerful.

Your Mac has integrated graphics which are not the best for gaming, dedicated are preferable. But you should still be fine on medium settings.

The aluminium casing of your Mac is designed to dissipate the height produced - it's going to feel hot. Make sure air can circulate underneath otherwise it will be in danger of overheating. Just placing it on a couple of DVD cases is enough but some people swear by cooling pads. 

[Divasimmer1913]

Mac Specs:OS X El Capitan version 10.11.1

                    iMac Late 2013

                    Processor 3.2 GHz Intel Core i5

                    Memory 8GB 1600 MHz DDR3

                    NVIDIA GeForce GT 755M 1024 MB

I updated to El Capitan

I have every Expansion/Game?Stuff Packs installed

Every time I go into the game, I'm able to get into a household, but the graphics make the game unplayable. Then after a few minutes, I'm kicked out of the game and I get an error that The Sims 4 unexpectedly quits. I tried calling Apple but the attempt was unsuccessful. Please help!

[Bluebellflora]

@Divasimmer1913

Thanks for the info. It seems that your graphics card may also be affected by the problem. I'll add your specs. to the second post.

[Krowman2012]

For the record, the El Capitan bugs were NOT fixed during the December update. I'm a little bummed. I guess I'll have to wait another month to (maybe) play again.