Building Lot Screen Won't End

[bobertaming]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? None
Steps: How can we find the bug ourselves? Place a house
What happens when the bug occurs? I can't place a house because loading screen won't end
What do you expect to see? Be able to place a house
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I took out mods

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Hi. I have a problem where when I try to place a house the building lot screen gets stuck and never ends. I have NO packs of any type but I do have mods. I tried taking out the mod folder and played the game without mods but the problem continued. I can't place any houses and my lots keep disappearing so I have no houses. Please help !!!

[crinrict]

Hi @bobertaming

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

There's also this issue though that's seems to happen more often on Macs: https://answers.ea.com/t5/Technical-Issues-PC/INFO-REQUEST-Houses-Lots-disappear/td-p/4620279/jump-t...

if you can upload your save as asked there, that would be great.

[bobertaming]

@crinrict

I reset and started adding back files. I was able to add houses and the loading screen ended then I added my save files and the problem is back again. The save file is the first I added back

[crinrict]

Would you be willing to share your save with me ?

If so, please zip your saves folder and upload it somewhere like dropbox, mediafire, googledrive or OneDrive and PM me the link.

[crinrict]

Tagging @bobertaming for save.