Why no Sims freeplay update for kindle users? Amazon said to ask EA.
by 4re7yndgbf8pOriginal Post
Why no Sims freeplay update for kindle users? Amazon said to ask EA.
Accepted Solution
Re: Why no Sims freeplay update for kindle users? Amazon said to ask EA.
From Sims FreePlay official FB
Hey Simmers, compensation for Amazon players who were unable to access the latest update is now available. Please fill out a support request form to receive your compensation: https://bit.ly/FiremonkeysSupportRequest. We thank our players for your patience while we worked through the issue.
*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
All Replies
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
You are not contacting EA by posting here
I reported the issue last week to a SimGuru and they say they're on it, today I alerted them that the issue is still not resolved
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome or safari, so you might need to try different browsers (I use Edge)
Or contact support via FB or Twitter, links are at the bottom of the page
*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Re: Why no Sims freeplay update for kindle users? Amazon said to ask EA.
From Sims FreePlay official FB
Hey Simmers, compensation for Amazon players who were unable to access the latest update is now available. Please fill out a support request form to receive your compensation: https://bit.ly/FiremonkeysSupportRequest. We thank our players for your patience while we worked through the issue.
*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
