Re: Sims error code after new update 1/31/23
by minicha-emOriginal Post
What platform?
Apple, Android, Kindle Fire?
What update? the one from Jan 24th?
5.74.0?
I've seen others having this issue
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome or safari, so you might need to try different browsers (I use Edge)
Or contact support via FB or Twitter, links are at the bottom of the page
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+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
PS5?
What game is this about?
This board is The Sims FreePlay, a mobile game, It is available on Android, Apple and Kindle Fire, any other platform that uses emulators are not approved
Is this about the Sims4?
I can move the post to a TS4 board
*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
What game are you playing, please?
The Sims Freeplay is not available on PS5 and I know little about other Sims games but I can move you to a board that are very familiar and have great knowledge on those games
EDIT is this the issue you have been having? The thread on TS4 on this problem is quite long
*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
it is under investigation
Please Me Too and post on this thread https://answers.ea.com/t5/Bug-Reports/UNDER-INVESTIGATION-PS-XB-Game-constantly-crashing-Patch-1-69...
Problem seems to be Playstation in general
I'll be asking to have this thread locked as it is about TS4 and not TSFP
*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
