Help us improve Answers HQ! Take Survey No, Thanks

Sims FreePlay Crashes

by magnificentq

Original Post

Sims FreePlay Crashes

★★ Newbie

Totally frustrated!


For some unknown reason my Sims Freeplay has been crashing.  It only started a couple of days ago but can't complete goals as everything gets reset and Sims at work are magically returned home!  I;ve been trying to grow pumpkins for 3 days now! What's up EA? Obviously, it was too much to soon or are you using CGI to test your software upgrades?


This is nuts!



Message 1 of 2 (3,586 Views)

Re: Sims FreePlay Crashes

Community Manager

Can you please try the troubleshooting steps mentioned here?


If this cannot help you, please get in contact with the Firemonkeys support team directly:

Message 2 of 2 (3,544 Views)

Marriage and Babies FAQ

For your marriage-minded Sims in The Sims FreePlay, we've got the FAQs about mobile matrimony!

View more on EA Help


Having trouble with The Sims FreePlay?

Try these tips to maintain optimum game performance.

Get troubleshooting steps


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help